Upstay in Austin, Texas

“Thanks for the stay. Had a great time”

“The vibe and decor is amazing! the pool was the perfect size and depth! I will definitely stay here again bc of location and amenities. The Pool, rooms, lighting, and decor are 100% the best part! super cute! I took many pictures! I love all the colors! the pops of gold and neon lights! thank you!”

“The area is great. The reason for the poor rating is because the air condition units do not heat the Airbnb & the way the host handled it was poor. There are a few units placed throughout the Airbnb but unfortunately they do not provide ventilation to cool down a living space. There was no difference between the temperature outside versus inside. It was at least 83 degrees in the Airbnb with each a/c unit running full blast. Beware if you book during a summer. None of the guests could sleep as we were sweating the whole time. We spent $100+ on fans at a Walmart just to get decent sleep. I spent hours working with Airbnb support. The host did nothing besides offer a “technician” to arrive the next morning to check it out. The technician arrived at 9am, walked in with a thermometer, did nothing with the A/C units, then left. We were ready to leave and find another Airbnb the next day and get rest. Only got a partial refund for the stay. Very poor experience.”

“cool place with the biggie, mona lisa decor, etc. but def not worth the $ we paid given rules on here vs portal link we received had two sets of different instructions that contradicted eachother, ant infested (left food out for less than an hour in kitchen that ended up having a severe amount of ants that overtook our meals pretty immediate on the first night but we didn’t raise an issue to host as we understand sometimes things happen and it was due to our food being out no matter how short or long of a time it was out for) (host accused us of smoking inside rental when we did not and cameras host had on outside of property which also can verify that, after also reiterating that to host and stating any kind of smoking use was outdoors host then sent me a screenshot of the “rules” which listed no smoke in or outside host said we broke rules regardless but we were under the impression outside smoke was ok given the link sent by host states in another set of rules typed by them you can)”

“Place needs maintenance, big gaps at the threshold of the door where insects and small animals can enter. The shower faucet was barely hanging onto the wall, the soap shampoo dispenser was very dirty and looked like it had been the same shampoo and soap there for 20 years. No real common area for family and friend to hangout.”