Embo Rentals reviews in Austin, Texas

“My group had a very bad experience with this AirBnb. We arrived an hour after check in, and the unit was disgusting. Trash was left over, crumbs and stains were in all of the rooms, the beds were not made, a wet floor mat was draped over the banister, and it was obvious that the hosts did not care to make sure that the unit was clean before we arrived. Furthermore, the front door and the door to the main bedroom were misaligned so they did not properly close, and we did NOT FEEL SAFE. There were multiple hosts, and all of them were unresponsive to our concerns, and even ignored AirBnB themselves when we contacted support. The images are deceptive and the unit is a lot older and worn down than shown. Bedrooms are located right next to each other so you can hear the people in the other rooms, there were barely any kitchen utensils, and they only gave us 4 towels. It’s a good location but it is poorly managed and maintained, so we do NOT recommend staying here.”

“PLEASE READ ALL REVIEWS BEFORE BOOKING THIS PLACE! Airbnb itself is smaller than it looks in photos but comfortable for my group of 12. Asked for an early check in and was asked to pay a fee that could be waived if I wrote a 5 star review before arriving. Description mentioned we’d have basic toiletries but as soon as we got there we didn’t have toilet paper, blankets, towels or hand soap, etc. Reached out to the 6 hosts multiple times, they were awful at communicating and didn’t help us. We ended up purchasing everything because they weren’t helpful. The last night of our stay, someone left two garbage bags with 4 decorative blankets (wasn’t enough for everyone to use). Rooms were very dusty, triggered a guests asthma. As soon as we were leaving the driveway post our check out, a cleaning company arrived and was rude. The Airbnb was fine but the hosts were irresponsible and did a poor job which ruined our experience. If you book this place, pack EVERY basic necessity to avoid issues!”

“We waited an hour past check-in for cleaning to finish, but the place still felt like a frat house: a missing cabinet, no smoke detectors, dirty towels on floors and in washer, grimy stove and dishes, stained/smelly pillows, broken curtain rods, and no toilet paper or soap. When attempting to address this upon arrival, the host just only said they will speak to the cleaners. The host also told us they'd only refund us if we left a 5-star review or skipped mentioning these issues. Not what we expected from the host or property.”

“Upon entering the house, it had been not been cleaned at all. Trash and food everywhere, horrible smell, completely unstayable. We reached out to the host immediately and all we received was “we will reach out to the cleaning company” with no other updates or responses for hours. Eventually had to scramble to find another place on Friday night of Labor Day weekend. Host never sent an update or apologized / offered any solutions. I get that sometimes these things happen, but at least giving us the bad news that it can’t be cleaned instead of leaving us in limbo for hours would have been common decency.”

“Do not book her unless you want dirty sheets Moldy tub sticky floors dead bugs on your pillows trash under the bed dirty toilets and sinks and just an all around nasty place”