Stays By Monaco LLC in Arlington, Texas

“The apartment was fine, however, the bathroom faucet was missing its handle, the bathroom hand towel hook was missing its ring, and the host sent us a long reminder about not leaving trash on the porch before we arrived which was a bit off-putting.”

“The building the apartment was in seemed old and not well kept. The first thing I saw upon arrival was caution tape blocking you from using a section of stairs. The purpose for booking was to cook a dish for my daughter and granddaughters. I travel a lot and have business here so my daughter drove from OKC to spend a little time. None of the cooking utensils were clean and all of the pots were old and scratched on the inside. No tv’s in the bedrooms and the shower lining needs changing.”

“*** DO NOT STAY HERE *** I arrived late on the 1st night of my 17 day stay and found the unit smelling terribly of marijuana. I contacted the host immediately. The cleaners were sent the next day to open the windows and spray febreeze. I left after the first night and asked to cancel my reservation because my 1 year old with asthma and severe allergies was arriving the next day. The host refused. I offered to pay for the first few nights and they refused and told me not to contact Airbnb. I called Airbnb and it took 4 days to resolve this because the host kept lying to Airbnb and saying there was no smell even though the cleaners agreed and let me know they were trying to get rid of the smell but couldn’t. The host refused to refund me the entire time and took forever to respond. Once Airbnb got confirmation from the cleaners about the severity of the smell, they refunded me. This host is awful. They do not respond and will not help resolve any issues. It will only be a headache.”

“It was so terrible i did not made it inside the apartment, for the price and the waiver fee, I thought I was getting something good as soon as we arrive. We get questioned by a group of people outside the apartments that looked dangerous, they were hanging out, girls almost naked, driving and speeding in the complex parking lot, they called me names and were just stalking us, i contacted the host but told me there was nothing to do. I only paid them for nothing i contacted him about changing my dates and he said it was Airb&b rules not to refund me. Please don’t fall for this place for your safety they like to take peoples money.”

“If you like it 80 degrees plus its perfect. Had no ac the whole week and was told it was going to get looked at everyday but never was.”