Manager Review

Mountain Laurel Chalets reviews in Sevierville, Tennessee

4.59

Mountain Laurel Chalets holds a 4.59 guest rating in Sevierville, Tennessee, computed from 135 Airbnb guest reviews across the vacation rentals they manage there. That ranks them 67 of 80 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Sevierville, or homeowner reviews of Mountain Laurel Chalets on their profile.

Mountain Laurel Chalets's guest rating in Sevierville, Tennessee of 4.59 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Sevierville.

Recent guest reviews in Sevierville

RyanOctober 2026
“Beautiful place! Perfect for our weekend getaway!”
airbnb
DamienOctober 2026
“The bed was comfortable and the hot tub was fun, but the living room sofa was very uncomfortable! The cabin was clean, but the shower head and hoses had a lot of residue build up. The tap water had a noticeable sulfur smell and taste, we ended up using bottles of water to brush our teeth. We were unable to use the fireplace, and could not find any instructions on how to get it to turn on. Our questions were answered quickly when we had to message the host, but when we asked how to get the Dollywood tickets we were told we had to come to the office in Gatlinburg, but in reality it is through Explori so we did not need to drive to the office as it was all online. There were no extra trash bags. Overall, we had an excellent experience and would stay with the company again.”
airbnb
EricSeptember 2026
“It was great!”
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HeatherSeptember 2026
“Very clean, which is a priority for us. All chairs and cushions are old and worn out. The couch is missing a main back cushion. Very uncomfortable, hard vinyl (or vinyl-like material). All you can do it just sit on it; not relax and watch tv. Bed mattress is extremely soft…like, sink-hole soft. Loved the open, tile shower. Traffic is literally feet from the front porch, despite the look of the wide-angle pic on the listing. Curve in the road to your left and cliff to your right. Overall a decent stay, with nothing to report that the owners could have done immediately. The cabin/lot itself just wasn’t our favorite. Above all, 10/10 clean!”
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LindseeSeptember 2026
“loved this cabin! super cute. a few neighbors but still secluded enough. seen some bears & that was the highlight of our trip! not too far away from stores & activities.”
airbnb