Eden Crest Vacation Rentals reviews in Sevierville, Tennessee

“It was a fabulous cabin. Beautiful views from the back deck. We watched one of the best sunsets we have ever seen. The cabin came with everything we needed. Very clean! We traveled with 2 dogs and it was a great space for them as well. The only reason I gave 4 stars and not 5 was the beds. The master bed was one of the worst beds ive ever stayed on. You can feel the metal springs. And it was incredibly squeaky. My husband had to sleep upstairs due to the bed being so loud every time I moved. All and all. It was a great vacation.”

“When we got to the cabin the gps had us at the neighbors house. When we realized it was next door, it was hard to understand to go up and behind the lower unit. But we got it figured out. The door code that was provided in the text and on Air B&B was incorrect and I had to call and wait on hold to get the correct code to get in. There were a few long hairs on the pillows when we went to bed. The mattress was pretty uncomfortable and should probably be replaced. The cabin was really cute and quaint. The location was right in the middle of Gatlinburg and Pigeon Forge so it was the perfect spot. The hot tub was wonderful on the cool evenings. I really enjoyed reading my book on the porch in the mornings and since it was covered, I could even enjoy it while it was pouring down rain. Overall it was a good experience. If my husband and I ever make another trip without the kids, we’d consider staying here again.”

“It was great until the day we were to leave. We woke up and there was no water. We called and reported it around 7am and the person who answered the phone took the information, said she would contact maintenance, and call us back. We never heard from anyone. We packed our things, cleaned the best we could, and left. We understand mechanical issues, but not calling us back was very inconsiderate. Since we didn’t know what was going on, we left earlier than we wanted to.”

“Needs updating. Pool 10 minute drive away.”

“Positives: • Lots of space, our group of 14 could spread out. • Large Bedrooms & En-Suite Bath • Ample parking • Pool nearby all enjoyed • Nicely furnished Negatives • Live Scorpions was an alarming Issue especially when two were present inside the cabin. •. Severe shortage of kitchen Linens •. Neglected outdoor porch area Cobwebby porch and chairs •. Low quality bathroom Products. Cabin has great potential but management urgently needs to address pest control (scorpions) And upgrade bath amenities and ensure outdoor porches receive regular cleaning. Until those issues are resolved, future guests should pack bug spray and extra kitchen towels. Spacious and beautiful property but major pest and supply issues need fixing.”