Eden Crest Vacation Rentals in Sevierville, Tennessee

“It was great until the day we were to leave. We woke up and there was no water. We called and reported it around 7am and the person who answered the phone took the information, said she would contact maintenance, and call us back. We never heard from anyone. We packed our things, cleaned the best we could, and left. We understand mechanical issues, but not calling us back was very inconsiderate. Since we didn’t know what was going on, we left earlier than we wanted to.”

“Needs updating. Pool 10 minute drive away.”

“We had a great time staying here. The place could use a good deep cleaning, but other than that it was great.”

“Positives: • Lots of space, our group of 14 could spread out. • Large Bedrooms & En-Suite Bath • Ample parking • Pool nearby all enjoyed • Nicely furnished Negatives • Live Scorpions was an alarming Issue especially when two were present inside the cabin. •. Severe shortage of kitchen Linens •. Neglected outdoor porch area Cobwebby porch and chairs •. Low quality bathroom Products. Cabin has great potential but management urgently needs to address pest control (scorpions) And upgrade bath amenities and ensure outdoor porches receive regular cleaning. Until those issues are resolved, future guests should pack bug spray and extra kitchen towels. Spacious and beautiful property but major pest and supply issues need fixing.”

“Overall it was a nice place. I did feel misled by a few things and was a little frustrated at first. It appeared that the pool was with our location, but ended up being a community pool. I also thought it was inconvenient to have to go outside and down steep steps to get to the game room theater. I am glad I did not have little children otherwise I would not let them go down alone. We ended up not having air conditioning for several of the days on the top level where my 80yr parents stayed, it was very difficult especially since the temp was 87 degrees inside. We were given 2 portable units, that did not work well. The cable TV did not run properly either, so that was also an issue that never got resolved. Those were the 2 main reasons why my parents went, so they can relax and watch some good movies while we all went to attractions. I hope they fix all of that before the next guest come. They were horrible at any resolution and always responded with we will let management know.”