Manager Review

Mountain Laurel Chalets in Pigeon Forge, Tennessee

4.76

This is the local review page for Mountain Laurel Chalets in Pigeon Forge, Tennessee. Amongst managers in Pigeon Forge, Mountain Laurel Chalets currently ranks 33 of 64 on guest satisfaction. See the top ranked vacation rental managers in Pigeon Forge, or see homeowner reviews of Mountain Laurel Chalets on their profile.

Mountain Laurel Chalets's guest rating in Pigeon Forge, Tennessee of 4.76 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Pigeon Forge.

Recent guest reviews

KathleenJuly 2026
“Great location, very close to everything in Pigeon Forge, but tucked away from the hustle and bustle. Beautiful view of the river!”
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DanJune 2026
“Great place right outside Pigeon Forge. Close to everything and easy access to the smokies”
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AnnetteJune 2026
“We enjoyed our stay! This house was very nice and the best decorated of the houses we have stayed in, in this area. We love this location because it is so close to everything! The hot water heater went out on us day 2 of our stay. I called the after hours number and someone answered right away and sent someone out. They contacted me in a little over an hour to tell me the hot water heater needed to be replaced but it was too late in the evening to get one. Bur they could come in the morning when it was convenient for us. They came in the next morning and were out in no time. I highly recommend staying with this company they are very responsive and quick. Great House Great Location! Thanks again for letting us stay and we WILL be back!!”
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ChadiMay 2026
“We had a wonderful stay with Mountain Laurel Chalets. The cabin was spacious, comfortable, and peacefully located high up in the hills. It is certainly steep to get there, but the roads are solidly built. As others have noted, the water is quite sulfuric, though I did not think this was overly absurd given the location. Very comfy bed and the hot tub was great. The sun room was quite buggy, dusty, and filled with webs, so my only recommendation would be to clean that area more regularly. They were very decently responsive when available, so that was nice. The free tickets tag is a bit misleading since it is only 1 ticket per day to the list of locations they offer, so if you come with others, expect to purchase the remaining tickets per day. There was also no coffee available even though it listed as such and has a machine, but they were very friendly and apologetic about that, so we managed fine. Overall I would stay there again and had a wonderful time. Thank you so much!”
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LisaApril 2026
“Location Perfect for quick drive to places in pigeon forge!”
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