Manager Review

Jackson Mountain Rentals reviews in Pigeon Forge, Tennessee

4.47

Jackson Mountain Rentals holds a 4.47 guest rating in Pigeon Forge, Tennessee, computed from 234 Airbnb guest reviews across the vacation rentals they manage there. That ranks them 51 of 55 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Pigeon Forge, or homeowner reviews of Jackson Mountain Rentals on their profile.

Jackson Mountain Rentals's guest rating in Pigeon Forge, Tennessee of 4.47 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Pigeon Forge.

Recent guest reviews in Pigeon Forge

GeorgiaOctober 2026
“This place had an okay location, parking lot is tight. It needs a good deep clean. It hasn’t been dusted in ages, floors were dirty, tub didn’t drain while showering, the other shower was dirty. I had to move the couch as my credit card fell inside down to the floor, there is all kinds of wrappers and garbage under the couch, not to mention dirt. I have video and photos of the filth. They need to hire a crew to go in and spend an entire day cleaning.”
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RebeccaAugust 2026
“Great Condo for our getaway!”
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ShannonJuly 2026
“Great location! Love the outdoor pool and lazy river. We always come back to Whispering Pines when we visit Pigeon Forge!”
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CarolynJuly 2026
“Pros: the room was very clean, the decor was tasteful, the beds were comfy, and the bunk beds were perfect for our two little ones. cons: there is nowhere to put your clothes, no dressers, or hangers in the closet, we had to live out of our suitcase which is not ideal. The parking was advertised as 2 spots per unit, but failed to tell you they may be at the bottom of the hill by the pool, this is unacceptable especially when you have 2 little ones that are sleeping and you have to carry them up a steep hill. The pool was dirty, and the hot tub didn't have an option to turn on or change the temperature, it was just like getting in a bathtub. The first night we had neighbors who were smoking weed, that we could smell through our room, which was upsetting considering we have a special needs child with airway disease. The refrigerator was also not very cold, and the freezer did not freeze, we tried to freeze our water bottles to take to the pool and it did nothing overnight.”
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GarrrettJuly 2026
“Was exactly like what was pictured and listed. Just whoever they use for cleaning services are not doing a good job.”
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