Manager Review

Eden Crest Vacation Rentals in Pigeon Forge, Tennessee

4.56

This is the local review page for Eden Crest Vacation Rentals in Pigeon Forge, Tennessee. Amongst managers in Pigeon Forge, Eden Crest Vacation Rentals currently ranks 52 of 64 on guest satisfaction. See the top ranked vacation rental managers in Pigeon Forge, or see homeowner reviews of Eden Crest Vacation Rentals on their profile.

Eden Crest Vacation Rentals's guest rating in Pigeon Forge, Tennessee of 4.56 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Pigeon Forge.

Recent guest reviews

CathyAugust 2026
“This condo was so close to everything in Pigeon Forge. The area was quiet, the place was clean, comfortable and had everything we needed. The bed was so comfy, and that was a plus!! Easy to get to and get in. Would recommend to anyone!”
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ChantelleAugust 2026
“Unfortunately, our stay was very disappointing from beginning to end. The cabin was not properly maintained or cleaned. The grass badly needed to be cut, making it very difficult to access and enjoy the creek. Inside, the floors were dirty, the bed sheets were stained, one of the beds was damaged and unusable, and there were urine stains that should have been cleaned. What made the experience even worse was how management handled our concerns. We contacted them about the issues during our stay and did notify them in a timely manner. Despite that, we were told afterward that we had not reported the problems soon enough. For an over $800 stay, we were only given a $200 refund, which did not feel like an appropriate resolution given the condition of the property. We were hoping for a clean, comfortable, and relaxing cabin experience. Unfortunately, the condition of the property and the lack of meaningful assistance from management left us very disappointed.”
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MichelleAugust 2026
“We had a wonderful time on vacation at this house! The house is beautiful and very clean! I would stay in the house again and highly recommend it!”
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LauraJuly 2026
“We loved the layout of this house. It fit our family of 7 very well. It was spacious and we were able to utilize all of the space so well. However, the outside left a bit to be desired. The grass was way overgrown and wasn't mowed until the 4th day of our time there. If you have small children that want to play outside or go to the creek, you would want to double check and ask for the grass to be mowed. Overall, outstanding home!!!”
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KimberlyJuly 2026
“We were packing up the car and about to leave, as checkout is 10am, and at 9:55am we were locked out of the house. Our phones and our dog were locked inside. The passcode no longer worked. Luckily the door to the hot tub hadn’t yet been locked so my husband jumped the fence and was able to get inside. He called the number and the guy was very rude and dismissive.”
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