Manager Review

Casago in Memphis, Tennessee

3.89

This is the local review page for Casago in Memphis, Tennessee. Amongst managers in Memphis, Casago currently ranks 2 of 2 on guest satisfaction. See the top ranked vacation rental managers in Memphis, or see homeowner reviews of Casago on their profile.

Casago's guest rating in Memphis, Tennessee of 3.89 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Memphis.

Recent guest reviews

May 2026
This property is managed by a management company. The house needs some TLC. It suited our needs but definitely could use some updating and repairs.
airbnb
April 2026
Entry code was wrong, I had to stand outside at 11pm for 20 minutes to get the code. House was filthy, hate was burned down and a barking dog was able to get right in back yard, sliding door was broke, bugs and excessive ants, pullout couch had dirty sheets and bugs on it. DONT NOT STAY HERE!
airbnb
April 2026
It really isn’t close to downtown like the listing says. We couldn’t find any towels and the car scraped in the driveway, but otherwise it was comfortable.
airbnb
March 2026
The House Was Big and Spacious But The House Had No Tvs and It Didnt Have The Amount of beds they said they had . bathroom have a little mold
airbnb
March 2026
Our experience at the Airbnb property was subpar from the moment we arrived. Upon entering the home on day one, we encountered ants and roaches in the rooms and bathrooms. The backyard, where smoking was prohibited, had cigarette butts and beer tops scattered about, and the grill was missing despite being listed on the website. With only one roll of tissue per bathroom for seven people, we faced additional challenges. Throughout our stay, we never received the correct WiFi password. We were not provided with instructions on how to secure the door upon departure, which took nearly an hour to figure out. The trash can was full upon arrival, and the kitchen window was unlocked on our first night, which we did not discover until the following day. The bathroom showers appeared unsanitary, and due to the presence of roaches and ants, we were unable to use the bathrooms comfortably.
airbnb