RedAwning in Lafollette, Tennessee

“We have been taking lake trips to Norris Lake for the past 20 years, renting from a previous owner at a near by location. It is nice to know that this rental is just as accommodating, relaxing and beautiful as our previous rental. The house also has all the amenities that you could possibly need.”

“Nice place with great dock and fully stocked kitchen compared to some places. As noted, the place is dated but very comfortable and the hot tub was really nice. The lights were a little tricky to figure out and some bulbs were missing. Overall we had a pleasant stay.”

“The Space: mostly as described. Dated and does need updates and repairs. The door to back deck barely opens, other misc. items need repair. The Host: l this is a poor reflection of Red Awning. Booking confirmation stated check-in instructions would be sent 5 days prior to check in date. Details had not been provided, so I followed up and they said 2 day notice. At the 2 day, still no update, then said they provide 1 day prior. Once the 24 hour mark hit, I still had no instructions. After 7 or 8 calls with Red Awning through a 4 day period and hours on the phone, they told me I did not need a door access code (even though the “instructions” stated i needed one) and that I would get a key from the guard on duty. Hours prior to arrival, they sent a door code via message in ABNB, again failing to properly communicate. The customer service department is unable to provide accurate, timely responses and are not pleasant to deal with. It would be wise advice to the owner to part ways.”

“Clean, great view, quiet. Kitchen was well stocked, plenty of bath towels, and comfortable furniture. Our bed on the main level was comfortable. We did not use the hot tub so can’t speak to that, but everything else was as described. Plenty of space!”

“Excellent location in a beautiful area. House is very spacious but could use a lot of minor repairs.”