Casago Smoky Mountains in Jefferson City, Tennessee

“Let me start by saying this rental has a lot of potential however there were several things that needed to be updated. We didnt get to check in untill almost 8pm because the cabin wasnt clean. They reached out right at 4pm (check in time) to tell us the original cleaners quite, the problem was part of the group were already there. The new cleaners showed up at 5pm, check in was at 4pm. The cleaners were nice howere they should of let us know before check in so people weren't sitting waiting to get in the cabin. The fridge in the kitchen doesn't work, the wifi cuts in and out and the down stairs toilet over flowed so we had to figure out where eryone could sleep because the smell was horrendous. We reached out and they couldn't get anyone out till the next day. For what we paid I wouldn't of expected so many mishaps. They did finally compensate us after I reached out to Airbnb and they handled it. **If I were the owners of this rental, I would switch rental companies!!”

“Beautiful & peaceful views! Although we could see a neighbor it felt very private. We wanted a dock to enjoy the lake & fishing-we got that! We had a few things that needed attention while we were there & with good communication they were addressed. We were notified the day of checkin that the kitchen refrigerator was not working but they provided us one in the living room which was much appreciated & worked just fine. Some needed repairs but nothing that impacted our stay except the a/c that did get fixed! Wonderful setup for our family. Enjoyed our stay!”

“Overall, the home has potential because it was in a nice area, but it needs significant maintenance and better upkeep before i would stay there again.”

“The house is amazing! The pictures did no justice. The house has a lot of room and is perfect. Easy access to the town area and definitely to the lake.”

“The cabin is great! The surroundings are beautiful, it‘s directly at the lake and it is very peaceful and quiet. If you rent a car you can do many activities nearby. The house itself is very big and spacious. Unfortunately there weren‘t any cooking amenities like oil, salt or pepper but apart from that it matched the description. We really enjoyed our stay!”