Manager Review

Timber Tops reviews in Gatlinburg, Tennessee

4.58

Timber Tops holds a 4.58 guest rating in Gatlinburg, Tennessee, computed from 130 Airbnb guest reviews across the vacation rentals they manage there. That ranks them 55 of 63 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Gatlinburg, or homeowner reviews of Timber Tops on their profile.

Timber Tops's guest rating in Gatlinburg, Tennessee of 4.58 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Gatlinburg.

Recent guest reviews in Gatlinburg

LoriSeptember 2026
“Beautiful place. Saw bears”
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SydneyAugust 2026
“Deck boards on front porch rotting, side porch was leaning, screen doors ripped, trash in fire pit and driveway, flood lights not working, kitchen trashcan full of mold, ant infestation in kitchen and bathrooms, rug in living area very dirty, lamp shades broken and not remaining upright, inside of fridge damaged, a lot of the dishes had food stains/dirty, whole cabin had funky smell. Wish we would have paid a little more for a well kept place. It just felt very dirty.”
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AnudeepAugust 2026
“Good location and nice cabin”
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BhaskarAugust 2026
“The hot tub had issues. The touch screen to control the hot tub was not working. We could not get anyone to respond during off hours when we started using the hot tub.”
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EmilyAugust 2026
“The views were spectacular! The beds were comfy, internet was great, and air conditioning worked wonderful for the very hot weather! All members of my family really loved staying at this Airbnb and especially loved the top balcony off the master. The surrounding area has so many options of things to do! We have stayed in many airbnbs over time and it was quite inconvenient to not have the basic amenities that is a standard these days (shampoo, liquid soap at sinks, detergent to name a few). It does take about 10-15 min to get out of the resort and onto the main road so it’s a place you should make sure you get beforehand. I would think it would be helpful to have a proper walk through of the place by the owner for the water filter on the fridge needs a new filter as well as the washing machine. Basic stuff that you wouldn’t expect from such a nice home. Overall great experience.”
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