Mountain Laurel Chalets reviews in Gatlinburg, Tennessee

“This is a lovely home! Just as pictured. The view is spectacular and the location is very convenient to Gatlinburg while still feeling like you are out of the city. Beds were comfortable. The only reason for 4 stars instead of five is that the home is a bit older and we would have liked more basic cooking supplies provided such as salt and pepper, half and half for coffee and spatula. Overall we had a great experience.”

“We had a great stay despite the weather. The downstairs shower is like heaven! 10/10 would recommend that shower! I wished there were brooms and mops / swiffers as I have two dogs that shed, plus it was rainy over the weekend. It would have been nice to been able to clean up after them instead of using towels. Lastly , we couldn’t figure out how to use the indoor fireplace. We loved the little gift bags around the house as well!”

“House was very clean, sleeping was set up good for three people. Nice large deck, but not much of the view because of the trees. Trees also made the deck private. Construction next door however they did not start until 9 AM, and were relatively quiet. Kitchen was nice but updates need to be made to pots for someone who would be cooking all week. Hot tub jets on deck were not working well kind of defeated the purpose. Water was warm so we still used it, lid is hard to remove. I had questions about the Dollywood tickets response was immediate. Couple things need updated, but I would still recommend this property.”

“We absolutely loved our time at the cabin!! It was super clean, and the deck was spacious, and the views were incredible! We saw 7 bears on our deck and while we were there, so it’s definitely on a bear path! They would walk from behind the hot tub through to the stairs and down. They were never aggressive and never bothered our stuff. One ornery one looked like he might want to check out our van but we yelled and he scurried off. The ONLY complaints I have was that the beds were not comfy at all lol we were all complaining every morning. And the keyless entry messed up every single time we tried to use it and we would have to wait a few minutes for it to reset to get in. Other than that I would absolutely recommend them to anyone!! They were always quick to respond to us as well!”

“Great property with a responsive host and an easy check-in process. The master bedroom was very comfortable, and setting up streaming services like Disney+ on the TV was seamless (though note there are no live TV channels). A few minor updates could make this stay even better—the hot tub is a bit dated and doesn't get particularly warm, and the kitchen is missing a few basic essentials like a cutting board.”