Manager Review

Mountain Laurel Chalets in Gatlinburg, Tennessee

4.83

This is the local review page for Mountain Laurel Chalets in Gatlinburg, Tennessee. Amongst managers in Gatlinburg, Mountain Laurel Chalets currently ranks 13 of 39 on guest satisfaction. See the top ranked vacation rental managers in Gatlinburg, or see homeowner reviews of Mountain Laurel Chalets on their profile.

Recent guest reviews

May 2026
We can’t say enough good things about our stay and your staff. We had selected a charming chalet but due to an unforeseen cabin maintenance issue, we had to change to another cabin. The team quickly offered amazing options and we drove straight to our new cabin. This cabin had everything we needed, from amazing views and nice kitchen to super comfy beds and relaxing mountain vibe. We have been coming to the mountains for over 30 years and this was one of our favorite places we have ever stayed. Thanks again.
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SumitkumarMay 2026
So much problems with leakage of water
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May 2026
Wonderful place, great host!
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May 2026
房间很舒服,尤其是床。非常的舒服,房间的摆设和布局让人住的也很舒心。一早上起来就可以看到远处的山峰,真的是个非常好的体验!说说缺点。1,我们在床上看到了几根像胡茬一样的短毛。2,厨房水池的水很小,或者说整个房子的供水,无论是洗澡还是洗碗都会偏小一些。
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ArthurMay 2026
As a child wrote in the guest book in 2025: "this place needs some touch-ups." The cabin was great space with a wonderful view, but: it's up lots of steep roads that are a pain. The couch was nearly unsittable, springs poking through and cushions you fall through immediately. Not cozy or relaxing after our wedding. The upstairs bedroom is so hot and the AC only went to 68 downstairs which is still very hot upstairs. They told me the unit couldn't go lower. Then upgrade the blower to actually get AC upstairs. The photos were photoshopped/filtered, the pool table is scuffed, seats, chairs and table are all just old. If it was $1000 for 5 nights I might have overlooked but it was $2000. Not worth that. They could upgrade the whole place for just what I paid that week and I hope they do. At least they let me out a day early for a slight rebate. Also the community gym was not open (reason we chose this place) and there were squirrels running IN the walls one night at 5am (holes in soffit).
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