Manager Review

Jackson Mountain Rentals in Gatlinburg, Tennessee

4.54

This is the local review page for Jackson Mountain Rentals in Gatlinburg, Tennessee. Amongst managers in Gatlinburg, Jackson Mountain Rentals currently ranks 33 of 39 on guest satisfaction. See the top ranked vacation rental managers in Gatlinburg, or see homeowner reviews of Jackson Mountain Rentals on their profile.

Jackson Mountain Rentals's guest rating in Gatlinburg, Tennessee of 4.54 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Gatlinburg.

Recent guest reviews

May 2026
Simply amazing. Only 1 issue was the beds were on the hard side. Other than that, our stay was awesome!!
airbnb
May 2026
Our family of 14 had a wonderful time. There was plenty of room for everyone without tripping over each other. The grandkids loved the game room, the pinball machines and the theater room. The adults all had their own spaces as well. And the location was excellent for what we had planned. We would definitely come back.
airbnb
May 2026
We had a peaceful and overall great stay. The cabin is beautiful with an amazing mountain view, and we loved that the decks are only accessible from inside—it felt very private and secure. The beds were very comfortable and we loved the pillows. A few things could be improved. The cabin feels a bit outdated, and the hot tub area could use a privacy screen since the neighboring cabin is very close and looks directly down on it. We also had to refill the hot tub each time, especially the first night when we got soaked removing the cover, so there may be a leak (thankfully a hose was nearby). Cleanliness needs more attention—there was noticeable dust, cobwebs in the windows, the windows themselves need a good cleaning, and the kitchen counters had dried food on them upon arrival. Bathrooms and fridge were clean, but some updates like new shower heads and faucets would help. Overall, we enjoyed our stay, but addressing these issues would make it even better.
airbnb
May 2026
Cabin was very clean and smelled good when we got there. Very pretty view. It was our first time in Tennessee and we enjoyed all the activities there. I will recommend you to visit Tennessee and stay at this cabin.
airbnb
May 2026
We had an awesome stay! The views from the balcony are awesome and perfect for a weekend getaway.
airbnb