Manager Review

Eden Crest Vacation Rentals in Tennessee

Eden Crest Vacation Rentals's guest reviews across Tennessee. See homeowner reviews of Eden Crest Vacation Rentals on their profile.

Eden Crest Vacation Rentals's guest rating in Tennessee of 4.58 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Tennessee.

Recent guest reviews

CandaceAugust 2026Gatlinburg
We absolutely loved our stay and hope to stay again! The cabin was just as described and located just a short drive away from downtown. Would highly recommend!
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CathyAugust 2026Pigeon Forge
This condo was so close to everything in Pigeon Forge. The area was quiet, the place was clean, comfortable and had everything we needed. The bed was so comfy, and that was a plus!! Easy to get to and get in. Would recommend to anyone!
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MeloneyAugust 2026Sevierville
It was great until the day we were to leave. We woke up and there was no water. We called and reported it around 7am and the person who answered the phone took the information, said she would contact maintenance, and call us back. We never heard from anyone. We packed our things, cleaned the best we could, and left. We understand mechanical issues, but not calling us back was very inconsiderate. Since we didn’t know what was going on, we left earlier than we wanted to.
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MelindaAugust 2026Sevierville
Needs updating. Pool 10 minute drive away.
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ChantelleAugust 2026Pigeon Forge
Unfortunately, our stay was very disappointing from beginning to end. The cabin was not properly maintained or cleaned. The grass badly needed to be cut, making it very difficult to access and enjoy the creek. Inside, the floors were dirty, the bed sheets were stained, one of the beds was damaged and unusable, and there were urine stains that should have been cleaned. What made the experience even worse was how management handled our concerns. We contacted them about the issues during our stay and did notify them in a timely manner. Despite that, we were told afterward that we had not reported the problems soon enough. For an over $800 stay, we were only given a $200 refund, which did not feel like an appropriate resolution given the condition of the property. We were hoping for a clean, comfortable, and relaxing cabin experience. Unfortunately, the condition of the property and the lack of meaningful assistance from management left us very disappointed.
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Amongst managers in Tennessee, Eden Crest Vacation Rentals currently ranks 78/94 on guest satisfaction. See the top ranked vacation rental managers in Tennessee.