Manager Review

Jackson Mountain Rentals in Dandridge, Tennessee

4.38

This is the local review page for Jackson Mountain Rentals in Dandridge, Tennessee. Amongst managers in Dandridge, Jackson Mountain Rentals currently ranks 2 of 2 on guest satisfaction. See the top ranked vacation rental managers in Dandridge, or see homeowner reviews of Jackson Mountain Rentals on their profile.

Jackson Mountain Rentals's guest rating in Dandridge, Tennessee of 4.38 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Dandridge.

Recent guest reviews

BernardMay 2026
This place has SO MUCH potential! The owner or JMR needs to put in some extra work to tidy up the place up a bit outside. The location is great, JMR was very responsive during the stay, and the home fit our needs for space. However, we did have some issues. We were told the pool would be available only to find the cover still on when we arrived. Effort was made later in the week to open it, which was appreciated, but we learned the heater would not have ever worked with the cooler air temps. Outdoor areas were overgrown with grass and weeds, and ripped chairs. The sump pump was having issues during a couple of days of rain - the alarm was very annoying at 1:30 AM. The pipes for the lower level backed up in the showers and tubs, but fortunately no damage done to our belongings. The lower level also had water infiltrate the floor area, likely came in from around the foundation - probably due to the sump pump. JMR sent a cleaning company, she did a fantastic job.
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DomApril 2026
great place!
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LilliApril 2026
We really enjoyed our stay overall and appreciated the location and time we got to spend there. We loved our trip and would definitely stay there again. We just wanted to share a few concerns to help with future improvements for guests. When we arrived, the cleaning crew was still there even though we arrived an hour after check-in time. Once we got settled in, it became clear that the unit had not been cleaned very thoroughly. The shower, kitchen, faucets, and furniture all appeared dirty. We even found scum buildup on the shower head, which was pretty concerning. We also found dirty underwear left behind in the unit, which made us question how well the space had been cleaned before our arrival. The kitchen was also lacking a lot of basic cooking utensils, so we had to go out and buy things ourselves. On top of that, the locks throughout the house were very difficult to use and several of us got stuck in the main bathroom multiple times. Overall, we still had a great trip.
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PeggyApril 2026
Our stay was wonderful. We had six adults, who all enjoyed the accommodations. The place was spacious, and inviting. Sitting on the back deck in the morning, listening to the birds sing away, was wonderful. In the evening, we enjoyed the deck with the full moon, stars and fire pit. The screened in porch on each side, was an added bonus. The area was peaceful and quiet, as well. As stated in our rental agreement, the area of Douglas Lake where we were located, was drained during our stay. This happens during their winter months. Regardless, we would definitely stay again!
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KimberlyMarch 2026
Had such an amazing time with my family! Beautiful cabin and the kids loved the arcade games!
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