Manager Review

Casago in Tennessee

Casago's guest reviews across Tennessee. See homeowner reviews of Casago on their profile.

Casago's guest rating in Tennessee of 3.86 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Tennessee.

Recent guest reviews

May 2026Memphis
This property is managed by a management company. The house needs some TLC. It suited our needs but definitely could use some updating and repairs.
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April 2026Memphis
Entry code was wrong, I had to stand outside at 11pm for 20 minutes to get the code. House was filthy, hate was burned down and a barking dog was able to get right in back yard, sliding door was broke, bugs and excessive ants, pullout couch had dirty sheets and bugs on it. DONT NOT STAY HERE!
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April 2026Memphis
It really isn’t close to downtown like the listing says. We couldn’t find any towels and the car scraped in the driveway, but otherwise it was comfortable.
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March 2026Memphis
The House Was Big and Spacious But The House Had No Tvs and It Didnt Have The Amount of beds they said they had . bathroom have a little mold
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March 2026Memphis
We stayed here with a group of 10 for a family trip. The home is in a quiet, family-friendly neighborhood, and the park across the street was a big plus especially for the kids. Check-in was smooth and easy. However, several amenities were not very usable. The water system was a major issue running the washer, sink, or shower close together caused hot water to run out quickly, which was difficult for our group. The stovetop burners also barely worked, despite a prior review noting this issue months ago. Basic supplies were lacking. For 10 people over 3 days, only two rolls of toilet paper were provided, with no dishwasher pods, trash bags, or laundry detergent, even though checkout tasks required them. The outdoor trash bin was already full. We also noticed ants inside near all the windows so be aware of that.A forgotten item was eventually returned, but only after 12 days and multiple follow-ups. Overall: 6/10. Great location, but needs better maintenance and stocking.
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Amongst managers in Tennessee, Casago currently ranks 94/94 on guest satisfaction. See the top ranked vacation rental managers in Tennessee.