Wavecrest Beach Vacations in North Myrtle Beach, South Carolina

“Unfortunately, the condition of this unit did not match what we expected based on the listing or the price we paid. We spent approximately $1,350 for a three-night stay, and immediately upon entering, we noticed a very strong mildew-like odor throughout the unit. The smell was persistent and made the space uncomfortable to stay in. We reported the issue during our stay, and the management team inspected the unit and acknowledged that an odor was present. We were told it was likely due to the age of the property and its location over a crawl space. Regardless of the cause, this is something guests should be made aware of before booking. The unit also appeared worn and poorly maintained in several areas, which was documented in the photos we submitted. We would not have booked this unit had its true condition and persistent odor been accurately disclosed.”

“The hot water exploded without repair for 2 days. Water was coming up from floor, no water pressure, staff coming in unannounced and security camera speaker was going offthe entire stay.”

“Pillows u will have to fold multiple times. U get directions to fitness room not the actual room. My sons eyes swelled up from opening them in pool, I’m assuming to much pee in pool. Other than that the room was good & clean.”

“Unfortunately, this stay did not match the listing or basic cleanliness expectations. Upon arrival, we found multiple water bugs and roaches inside the unit. I immediately notified the host, but the only response was that they would notify the cleaning team, and the issues were never resolved during our stay. The comforters were very dingy, and one had a noticeable brown stain that appeared unsanitary, so I purchased my own blankets rather than use the bedding provided. The carpets throughout the unit were also visibly filthy. In addition, the hallway outside the unit had a constant wet, musty odor. The listing also advertised “beach access,” which was misleading, as there was no direct beach access as we expected based on the description. I hope these issues are addressed because the property has potential, but future guests should be aware of the cleanliness concerns and ensure the listing accurately reflects what is being offered.”

“Unit 908. Great ocean view and fairly clean, but clearly in need of maintenance. They had tape on the cabinet corners holding something together, a loose faucet in the bathroom, scuff marks all over the walls, stains on the furniture, mold on the outdoor chairs, and their sofa bed was absolutely atrocious. You are literally sleeping on springs and the whole bed is falling apart. But the ocean view is great! Wavecrest (especially Sarah) was good at communicating with us, but was unable to accommodate our request to address the sofa bed. My wife and I had literally had no sleep the entire time we were there (we promised the teens the bedroom). I say good (not great) because I often had to initiate updates, but they responded every time, which is appreciated. We asked for compensation for the lack of rest, but the owner refused. One really should not subject guests to a bed that is destroyed like that. We have pics, video and texts to document all of this.”