Myrtle Beach Resort Realty in Myrtle Beach, South Carolina

“Avoid booking through this realtor company. I've stayed at this resort before with a different host and had a great experience, so I know this wasn't the property—it was the management. The unit (RT1205) was poorly maintained, with visible damage throughout and even a blood stain on the bed sheets. Check-in was frustrating because the company provided unclear instructions, security directed us to the wrong building, and multiple messages went unanswered. Reaching anyone required leaving a voicemail. When the female employee finally returned my call, she was rude, impatient, and acted as though I was an inconvenience instead of helping resolve the company's mistake. There was no apology or concern for the situation. The unit is also much smaller than it appears and is not comfortable for more than two people. Overall, poor communication, poor customer service, and poor maintenance. I would not book with this company again.”

“They need a map and better simplified instructions for check in and out process coming in we had no idea where to go and 1 roll of toilet paper ? Don’t you think you’re a bit stingy ? Beyond that we really liked it.. besides not telling us about the beach construction… and it being shut down when we paid money to vacation to have that access.”

“My wife has a service dog when we checked in at the gate they saw the dog asked if I had the papers show them all the paperwork they went in the office for 20 minutes, looked over it gave me my gate pass and said I was good after I had maintenance bring me some batteries. The guy reported me for having a dog in the room. Spent the next four days of my vacation being told I’m gonna have to leave and then having to run back-and-forth to try to prove my dog, which is actually not a dog it is a service animal and they had no right to ask me no questions at all legally, but I was more willing to cooperate to move things over during half of my trip on the way through. Got there on Sunday, finally Wednesday got the OK that we were not gonna get kicked out lost half my vacation and wondering if I had a place to stay or not because of my wife’s service animal I felt like was very disrespectful and they need to know the laws of ADA dogs and their registration papers.”

“The parking for the RS tower is horrible!!! And lord forbid you're oceanfront!!! No ice machine? Have to buy ice z(cashless) entirely too much walking!”

“The coffee pot was not the one pictured, caulking around tub pulled away and cracked, exhaust fan would squeal and then the fan would kick on after 5 minutes, elevators broke during peak move in and out hours, gang fights on the beach 10:45 pm to 12:30 police called every night couldn't walk the beach at night because entrances from resort to beach blocked with young people with their "UFC" fights, concern for our safety, signs on beach no fireworks on beach, fireworks on the beach and shooting off the balconies...staff didn't do anything so why bother to call them...some of the fireworks fell over and live fireworks flew into the people sitting on the beach.....asked for refund, partial or full and they had no intention of granting our wishes. charged 10.00 a day for parking that you didn't know about until you booked the resort.....we didn't even use the beach we drove to NMB and Surfside the beaches much safer and cleaner. I would never stay there again..warrants a REFUND!”