Casago Charleston in Mount Pleasant, South Carolina

“This airbnb is a guest house and I am very disappointed with the inaccurate description of the property. I am hopeful that in the future they will update the property so that others aren’t shocked with the privacy impairment and misrepresentation upon arrival. When we got to the property, it was time for dinner. After spending 15 hours traveling, I expected to come inside to start cooking. I did not expect to find a dish washer full of dirty dishes that I had to wash all by hand. On top of that, none of the lights were working outside to grill and the grill was absolutely disgusting and we could not find any cleaning supplies to clean that ourselves. The floors were so dirty that our feet/socks were filthy within minutes. The dryer was not working during our stay and the host only reached out to us and let us know less than 24 hours prior to our arrival. After checking other reviews, I now see that they have known about this problem for weeks. I would not recommend this property.”

“We should have paid more attention to the previous reviews as the issues communicated have not been addressed at all. The bathroom has mold, the washer has mold, the sofa and and furniture are stained and we had to put covers just to sit down. The sofa is very uncomfortable. There the bed frame is dirty/stained. There is no cooking oil, the pillows are flat, the mattress cover has human fluid stains, there is no outdoor space. The bathroom lock does not work well. Positives are: updated unit, lots of cooking utensils, AC, and location. If the issues were addressed it would be a much better value. The issues were communicated but never addressed. With the current issues, the unit is NOT worth what they are charging per night. I would not stay here again.”

“place was nice and clean! would recommend to a friend”

“The place was nice, we had an issue with the dryer during the stay, and the host company reimbursed us for the dryer not being useable during our stay. The location was easily accessible to most things in the area. Parking was tight (no big trucks)! But upon arrival, we realized the residence had a cap on the AC cooling (70 F, no lower). I can understand that the area is very hot and electricity costs are high, but my partner is currently going through menopause and is experiencing frequent body temp changes, making it hard to sleep and relax at higher temperatures. We contacted the host company and they allowed the temperature to drop 1 degree.....but it was never changed anyway. The televisions in both bedrooms had Apple TV setups, but they were locked down with the owner's account, so we could not add the apps that we use. I'd recommend to just flashing/clear the user account on the Apple TV after every guest leaves. All in all, not a bad experience, but not the greatest either.”

“Pros: great location, house itself was clean, kitchen was well stocked, appreciated having two assigned parking spaces. Nice space for a family staying in Charleston for vacation. Cons: major moisture issue in the full bath, resulting in mold growing on the wall during our stay despite running the exhaust fan with every use. The full bath was surprisingly small, and the door connecting it to one of the bedrooms did not latch. The furniture and shower curtain were extremely stained. There were also old leak stains in several places on the ceiling. We had a maintenance issue while there, and while it was fixed, I had to follow up to find out how and when it would be addressed.”