Manager Review

Dwell Charleston by Casago reviews in Mount Pleasant, South Carolina

4.60

Dwell Charleston by Casago holds a 4.60 guest rating in Mount Pleasant, South Carolina, computed from 93 Airbnb guest reviews across the vacation rentals they manage there. That ranks them 8 of 8 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Mount Pleasant, or homeowner reviews of Dwell Charleston by Casago on their profile.

Dwell Charleston by Casago's guest rating in Mount Pleasant, South Carolina of 4.60 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Mount Pleasant.

Recent guest reviews in Mount Pleasant

TeresaOctober 2026
“Two of my guests yelled for a minute before I reminded them that we shared a wall with neighbors. So I hope we didn't bother anyone! The combination to the door is 10 digits, so we all had to get our phone out every time we went in or out. Not ideal, but not a big thing.”
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AutumnAugust 2026
“This airbnb is a guest house and I am very disappointed with the inaccurate description of the property. I am hopeful that in the future they will update the property so that others aren’t shocked with the privacy impairment and misrepresentation upon arrival. When we got to the property, it was time for dinner. After spending 15 hours traveling, I expected to come inside to start cooking. I did not expect to find a dish washer full of dirty dishes that I had to wash all by hand. On top of that, none of the lights were working outside to grill and the grill was absolutely disgusting and we could not find any cleaning supplies to clean that ourselves. The floors were so dirty that our feet/socks were filthy within minutes. The dryer was not working during our stay and the host only reached out to us and let us know less than 24 hours prior to our arrival. After checking other reviews, I now see that they have known about this problem for weeks. I would not recommend this property.”
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HankJuly 2026
“We should have paid more attention to the previous reviews as the issues communicated have not been addressed at all. The bathroom has mold, the washer has mold, the sofa and and furniture are stained and we had to put covers just to sit down. The sofa is very uncomfortable. There the bed frame is dirty/stained. There is no cooking oil, the pillows are flat, the mattress cover has human fluid stains, there is no outdoor space. The bathroom lock does not work well. Positives are: updated unit, lots of cooking utensils, AC, and location. If the issues were addressed it would be a much better value. The issues were communicated but never addressed. With the current issues, the unit is NOT worth what they are charging per night. I would not stay here again.”
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JadenJuly 2026
“place was nice and clean! would recommend to a friend”
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JoshuaJuly 2026
“The place was nice, we had an issue with the dryer during the stay, and the host company reimbursed us for the dryer not being useable during our stay. The location was easily accessible to most things in the area. Parking was tight (no big trucks)! But upon arrival, we realized the residence had a cap on the AC cooling (70 F, no lower). I can understand that the area is very hot and electricity costs are high, but my partner is currently going through menopause and is experiencing frequent body temp changes, making it hard to sleep and relax at higher temperatures. We contacted the host company and they allowed the temperature to drop 1 degree.....but it was never changed anyway. The televisions in both bedrooms had Apple TV setups, but they were locked down with the owner's account, so we could not add the apps that we use. I'd recommend to just flashing/clear the user account on the Apple TV after every guest leaves. All in all, not a bad experience, but not the greatest either.”
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