Dwell Charleston by Casago reviews in Kiawah Island, South Carolina

“The furnishings were a bit outdated, but we really enjoyed the back patio looking over the river.”

“Already asking for a partial refund…if your looking for a place In Kiawah look for a nicer place that’s looked after”

“We could not complete our stay due to serious pest. We would not leave a negative review simply because we encountered an occasional bug. Unfortunately, this was far beyond that. We encountered multiple palmetto bugs (roaches) including numerous very small/babies throughout the property . The number and size of the bugs made it very difficult to believe this was simply an occasional outdoor bug making its way inside. We also noticed multiple areas where the property was not adequately sealed, including a large opening around the bathroom exhaust fan and an opening underneath/around the kitchen cabinetry. the bulk of them were in the master bathroom, so I'm assuming that's where the nest was near with the babies. They say it is treated regularly, but with all the babies, whatever treatment it is is not working to stop them at the threshold. Again, I understand it's "low-country", but babies can't fly in, so this has been an issue that's missed.”

“The place was clean and very nice. However, the casago team wasn’t responsive at all. Their pre trip automated message said if you’d like to check in early, text the guest reservation number the day of check in. I texted the number and got a message that it was a landline and I needed to call. I called and got their answering service. Then I never heard from them. I followed up in messages and tried to call again. But no one ever got back to me. They said that they can’t guarantee early check in but to just leave me hanging with no communication rubbed me the wrong way. Especially as a company renting this place. Next time I’ll book a place with a human as the host.”

“I would stay here again due to the great price and location! The company was very quick in responses as well. The place could use a few updates such as the AC system (it was loud) and washer/dryer (small and took a while to dry stuff) but besides that, it was good for the price and clean. The pictures advertise carpet as well but the house has no carpet anymore and some appliances have been updated which was very nice. I would make sure to bring oven mitts as we cooked a lot and there were oddly enough no oven mitts.”