Manager Review

Hilton Head Retreats reviews in Hilton Head Island, South Carolina

4.36

Hilton Head Retreats holds a 4.36 guest rating in Hilton Head Island, South Carolina, computed from 428 Airbnb guest reviews across the vacation rentals they manage there. That ranks them 35 of 35 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Hilton Head Island, or homeowner reviews of Hilton Head Retreats on their profile.

Hilton Head Retreats's guest rating in Hilton Head Island, South Carolina of 4.36 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Hilton Head Island.

Recent guest reviews in Hilton Head Island

AnastasiiaSeptember 2026
“The place was very clean, in a great location, and easy to check in. The mattress could have been a bit more comfortable, and there were no tea bags, coffee, or shampoo provided. We’re so used to having these things available at every Airbnb that we didn’t bring any with us, so we ended up having to go out and buy them. Just something to keep in mind and bring your own! Overall, everything was good.”
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LyndsieSeptember 2026
“I never write negative reviews but I really did not have a positive experience and merely hope to inform others. This place needs to be thoroughly exterminated because there were roaches in the bathroom, living room, and kitchen. I would not advise staying at this location.”
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DaleMay 2026
“We were never able to make the living room tv work. (Three retires corporate executives tried). We sent a message for help, but never got a response. So, we had no tv for the evenings. Bummer.”
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StephanyMay 2026
“The unit was wonderful. Very updated, spacious, well appointed and clean. Loved the location. However, it was difficult to locate the unit because the complex is large. A map of the complex prior to check in would have been helpful. The WiFi signal was so weak we could not use the TV. We were told to unplug the modem and plug it back in. Did not work. There was also confusion as to whether or not we needed parking permits.”
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JayMay 2026
“Make sure to confirm that the cable and Internet works if you are here for a work trip!! I've never had to do this at an AirBnB before, so I didn't ask. I just expected it to work, but apparently someone didn't pay a bill. we had no internet/cable for three nights. plus, there is a Keurig but no K Cups. Also, contrary to normal, getting hot water out of the shower means you have to turn the knob towards the 'C', not the 'H'. (I know- it makes no sense.) BTW, we called AirBnB and VTrips when we arrived on Sunday, and an offshore help desk guy answered. we called three times. Each time they said they would call us back. I got a message thru AirBnB's app 11-12 hours later. Meanwhile, we couldn't use our computers for work. Very frustrating trip and experience. Will never stay here again. It's a little old inside, too. But the main frustration was no cable/Internet and slow response. Renter Beware”
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