Dwell Charleston by Casago reviews in Folly Beach, South Carolina

“The stay Pros: Location Space View Quiet Parking Cons: Floor was dirty, leaving our feet black everyday We contacted about gaining access to the pool (which was a huge selling point to our stay.) and management said there was no need for a key, but it was locked. We never gained entrance. I can’t say we weren’t disappointed, but we did a quick response with the wrong information which led to no resolution. The dishes in the dishwasher were left dirty for some time and we could definitely smell it once we opened. There was only one pack of detergent and one pack of laundry soap. So we cleaned up as best we could. I would stay again, I’d just like to see some small improvements. I know the management is a company so maybe it just fell through the cracks.”

“The unit needs some updating, the water pressure was really bad, the beds extremely hard with the master bed being so high I could barely get in the bed without help. I have never stayed in a condo before where there were not tv s available for each bedroom . The bathroom vanities need to be fixed . The cabinets need fixing and some of the blinds would not close . The unit was clean”

“We enjoyed the condo. Had some difficulty with the key pad as we were given an incorrect code and then couldn’t get into contact with the owner. We had to drive to the office in order to get an alternative code. Other than that, the stay was great!”

“Casago was great with their communication whenever I had questions and the spot was so close to the beach it made the whole trip. On the quieter side of folly beach which was nice. The photos and descriptions were accurate as well.”

“The condo and its location are lovely and consistent with the description. The management company was a major disappointment as the code given us at check-in did not unlock the door. We tried texting and calling customer service (supposedly 24/7) with no response and ended up spending the night elsewhere. I finally received a response at 3:44 a.m. I’ve requested a refund for the first night and received a bureaucratic response. I hope the owners of this lovely condo rethink their management.”