Elliott Realty in South Carolina

“We had a great week at this home! It is a beautiful home in a great neighborhood. A short walk to the beach and there is public parking right by the Hilton Hotel. It was clean and very comfortable. Great location with a lot of things to do and restaurants to choose from.”

“The pictures of the home on the website are lovely but this house needs better upkeep in my opinion. Outdoor shower and fish station had no water (no one informed us of this). Pool was dirty on our arrival but pool vendor only cleans 1 time per week (which was Wednesday, 4 days into our stay - other Elliott properties have pool cleaning 2 times per week). Hot tub/spa continually malfunctioned and PVC pipe explosion scared all guests along our street (pool vendor did fix promptly). Outdoor deck furniture held together with "zip ties" - don't sit on the cushions as you will fall right through. Black mold in the upstairs bath shower. Bedspread not proper size for the king bed. No lighting in the elevator which one elderly guest truly needed to use. Ants in the kitchen, Elliott said exterminator would come out but they never did. We bought ant bait traps ourselves. Called Elliott to discuss all with a manager, as Sheila advised me, left on hold 20 minutes, no one ever picked up.”

“3 and a half stars. The host sent us a bunch of what seemed like copy and paste instructions about checking in that were all extremely conflicting about what the air bnb provides for its guests, and we were not told what was readily available for us until AFTER we paid thousands of dollars, no towels, no toiletries, no shampoos, no soaps, detergents, cookware is minimal. The fridge hardly makes any ice, so don’t expect cold water, Only after we complained did the host throw us pre packaged towels in last minute. Nothing went the extra mile, and we arrived to a bed with broken springs, a half working dishwasher and blankets that smelled dirty and moldy! Otherwise the kids loved the saltwater pool, very family friendly, the walking distance to the beach and being close to a lot of things in North Myrtle.”

“This home was absolutely dirty! It was obvious that no one had cleaned it before us checking in. The patio was so dirty and ppl started writing their names on the ledges. That’s how disgusting it was. Pet hair all over couches and pillows. In the kitchen the glasses and plates were dirty, used the stove and it wouldn’t even turn off, and the knob was broken. We had to take the knob off and use another one to get the burner turned off! The floors were dirty, I didn’t even want to walk barefoot inside. The barn door to the downstairs bathroom came off and almost fell on my 90 year old grandmother! Forget playing cornhole because the bags were useless. Couple broken chairs in the back. The propane for the grill was not working. Very disappointing!! We took this vacation and got married and was wanting a beautiful, CLEAN place to stay and THIS is what we got. And not cheap either!!”

“When we first checked in, we immediately noticed several cleanliness issues throughout the home. There was thick dust on the ceiling fans, and I actually took the time to clean one of the bedroom fans myself because of my son’s allergies. We also noticed stains on the bedding, which made us question whether the bedding had been properly cleaned before our arrival. The pool had a noticeable amount of sand at the bottom, and there were cigarette butts in a bin near the pool that was sitting on top of the trash can and was never emptied during our stay. I notified Elliott Realty right away about the cleanliness concerns. I was told that they would make note of the issues and that I could contact management on Friday. We had checked in on Saturday, meaning we would have already been there almost an entire week before I could speak with someone. Unfortunately, the issues weren't limited to what we initially noticed. The drawers in the bedrooms had hair, dust, and dander inside of them.”