Dwell Vacations reviews in Edisto Island, South Carolina

“Screws sticking out of kitchen chair, dog or human hair on living room furniture. Bedrooms were clean but appeared to be a white stain on the comforter of the king bedroom. Great location but check in process requires key pickup instead of a door code which is just silly in my opinion. Had an issue with the booking and air bnb reached out on my behalf and the hosts did not respond to air bnb in a timely manner. Overall good location and decent house but would not rent with this company again.”

“Great location for beach views and beach access. We saw dolphins everyday. The beds were very comfortable. We had a great trip overall in this location. Generally the house is in need of some upkeep, but we still enjoyed ourselves. The following were some things we shared with the renters: - Nails sticking up out of the boards in the back steps and we had kids that got hurt on them. - Leaking sliding glass door. - Shower heads needing replaced.”

“Our stay at All Decked Out was decent overall. The beds were comfortable, which we appreciated. However, there were a few areas worth mentioning. There was no floor mat at the entrance, making it difficult to keep water and sand out, especially with the rainy weather and proximity to the beach. We found ourselves constantly cleaning the floors. The stairs leading upstairs were a concern. The treads were extremely narrow, even for smaller feet, making them difficult to navigate, especially while carrying luggage. Guests should be aware of this when booking. Another inconvenience was the traditional key with a large keychain. While we understand that salty coastal air can affect electronic locks, having to pick up the key from an office and return it after checkout was inconvenient. Overall, the property provided an acceptable stay with comfortable beds. A few improvements to the entryway and check-in process would make the experience more enjoyable for future guests.”

“A real bare-minimum vibe. The location was a great, close to everything without paying beach-front prices. However, we double-checked the listing and there is no disclosure regarding the [roughly] five flights of stairs. Luckily we aren't handicapped, but my wife has bad knees so having this information prior to booking would've been nice. There is a picture of the exterior, but it doesn't exactly say you'll be climbing all the stairs in the photo. 😅 Another unfortunate finding - the listing boasts about comfortability and has some of the worst furniture we have ever encountered. The couch felt like it was going to fall apart while poking us with springs. The bed was cheap with a stained comforter, and was a size too small for the bed. Overall we enjoyed our visit to Edisto, but we wouldn't stay here again. While we did have everything we needed, we felt it lacked thoughtfulness and comfort.”

“Communications were not up to standards with Dwell. The issues began when I was told I had to pick up our key after 4:00pm. I emailed the host and requested an early key pickup due the planned time of arrival and our plans to spend the day boating prior to moving into our unit. The hosts didn't respond to my initial message but the second email got a reply that I could pickup the key early but I'd need to wait until I received a text b 4 moving in. That's not what happened. The two young girls running the checkin office refused to give me a key even after reading the host's email. It became obvious that Dwell intended to dictate the itinerary of our first day of the trip. After considerable argument with the two inexperienced agents it was determined that they could leave a key in the drop box and text me the code once the unit was ready. Dwell treated us like cattle, I left a VM msg B 4 Lvng hm that went unreturned. A pro staff would have already left the key in the lockbox. Dwl faild”