Manager Review

Casago in Columbia, South Carolina

4.67

This is the local review page for Casago in Columbia, South Carolina. Amongst managers in Columbia, Casago currently ranks 4 of 4 on guest satisfaction. See the top ranked vacation rental managers in Columbia, or see homeowner reviews of Casago on their profile.

Casago's guest rating in Columbia, South Carolina of 4.67 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Columbia.

Recent guest reviews

Bernice CAugust 2026
The toilet downstairs and the toilet upstairs weren't flushing correctly! The grill was not clean and it wasn't enough things to handle hot stuff in the kitchen. There were snakes going in and out the garage. Nobody mentioned that there was flying roaches and mice in the home we would of respected if you would of told us we would of keep our stuff up! We weren't able to get into the house when we arrived because the code was incorrect we had to stand in the heat and try to figure out how to contact someone because we were unable to reach anyone! After a hour we finally was able to enter the premises with a different code provided by an oncall person. Other than that the house was spacious and nice! And we clean up to and I will love to come back again if Y'all fix the toilet?
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LannellJuly 2026
Nice house
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GiftyJuly 2026
Our check in time was messed up so we got a hotel before our check in time.i spoke with Brandon prior to booking and he assured me the check in time can be done. our check in time, the door was wide open with no key in the lock box.i reported it immediately but the rude customer service told me they would call back.we couldn't leave our things in there and go out.a whole day was wasted because of a key.i woke up midnight to text again , later we got a code for the door which it could been easily given but they are slow to respond. Water at the back smell and nasty. It doesn't look like the pictures. Their customer service folks hardly spoke English and they are very rude.they sound like they are reading a script. No human relationships. They don't solve no issue for customers.they sound like robot. The host was nice but sounded like a broken record. They kept apologizing with not results .
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LacreshaJuly 2026
Wouldn’t Recommend ! Extremely Hot In There You Can’t Turn The Air Lower Than 75 , Mold In Bathroom . Dust Mites In The Bedroom & Bathroom . Curtains In The Living Room Almost Off The Wall
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ClaudiaJuly 2026
Great area! Close to base! The draws backs were the carpet and size.
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