Casago Charleston in South Carolina

“We came for a little staycation with the sole intent of watching the latest season of a series and get the coastal feel and couldn’t even do that because the wifi was out and we were constantly getting the run around about it. The afternoon before checkout we got a hotspot but after returning the the airbnb we realised it was not working and when we reached out we were told we would be “updated as they find out information” which is exactly what we’d been told the whole time. The place wasn’t very responsive nor very helpful. It felt like a waste of a trip because we were just waiting to hear back and never really did, we didn’t want to leave in the slight chance someone finally did come out to fix it. It was a very upsetting trip that did NOT feel worth near $700 at all and to only be offered $100 off. I work hard for my money and to pay for a trip that we couldn’t enjoy is very disheartening. This entire experience left a very sour taste for all of us. We will not be back.”

“This airbnb is a guest house and I am very disappointed with the inaccurate description of the property. I am hopeful that in the future they will update the property so that others aren’t shocked with the privacy impairment and misrepresentation upon arrival. When we got to the property, it was time for dinner. After spending 15 hours traveling, I expected to come inside to start cooking. I did not expect to find a dish washer full of dirty dishes that I had to wash all by hand. On top of that, none of the lights were working outside to grill and the grill was absolutely disgusting and we could not find any cleaning supplies to clean that ourselves. The floors were so dirty that our feet/socks were filthy within minutes. The dryer was not working during our stay and the host only reached out to us and let us know less than 24 hours prior to our arrival. After checking other reviews, I now see that they have known about this problem for weeks. I would not recommend this property.”

“Stay was great. Amazing neighborhood. The space itself was very functional and considered. Feels nice bright airy and clean. Only hold back we had was that they advertised a closed yard and the fence was broken on one side, so our pup couldn’t use the back space. And when we checked in which was late at night - the door lock was not working with the code provided. Thankfully there was a backup key! They also have a phone you can call which is super helpful. Overall great stay, would consider staying here again if we are traveling without our dog or if they fix the fence and we can bring out pup.”

“The place was very clean and we enjoyed our stay, only issue was that the porch fan doesn’t exactly work which makes the porch pretty unusable in the summer given the heat and humidity, even at night. Everything else was great.”

“We had a wonderful experience in this home! Enjoyed the peace and quiet. Loved the pool!”