Shore Summer Rentals in Philadelphia, Pennsylvania

“The location was excellent: safe, walkable, friendly neighbors, and close to downtown. However, we faced several issues. There was unresponsive communication, a delay with check-in, and the cleaning staff was still working when we arrived. Later we discovered that the basement had flooded and smelled strongly of mildew. The host had a plumber come very quickly, who determined it was an HVAC issue. However, the host did not send an HVAC tech to fix the underlying problem. We didn't use that part of the property for the rest of our stay because of the strong smell. We moved a mattress upstairs to sleep and decided to make it work for the rest of our stay. After, we raised this issue with the host and asked for a partial refund. After considerable (unpleasant and unprofessional) back and forth, they offered a small refund for the late check-in but dismissed the smell issue. Overall, this is a fine space if you do not plan to use the basement and don't have to communicate with the host.”

“Location was perfect for us and the house looked like the pictures and matched the description. Door code made check-in and coming/going a breeze. Plenty of room inside and a nice little outdoor space. Both staircases are steep and railing doesn’t go completely to top, which might not work for everyone. Upstairs tub/shower is also high to step into. Complimentary toiletries and welcome snack basket were nice surprises! Rental was quiet and comfortable-we would definitely stay again.”