Casago in Sunriver, Oregon

“The good- The house was beautiful and spacious enough for our family. The bad- The AC was out when we arrived. The house was 79 degrees inside. We spent the first night trying to figure out how to fix it and sitting outside because it was very uncomfortable. While we were away from the house, Arrived asked if maintenance could come in to look at it. I did not say yes. Through the course of texting Arrived I later found out they allowed someone to go inside while we were gone. The AC was never fixed and hot through the course of our stay. On the last day, repair men showed up unannounced at 9 am. Arrived never communicated that would be happening. At 10:45 am they had a tech come to look at the hot tub. Not a big deal as check out was at 11 but given the other things it was frustrating. The employee at Arrived that I spoke to on the phone was defensive about the situation and wanted me to tell her a dollar amount I wanted compensated. It was resolved in the end but frustrating.”

“Great house, amenities and locations. The house has been newly remodeled and tastefully decorated which made our stay comfortable and pleasant. Well stocked kitchen essentials, and the garage had a ping pong table, bikes and other games.”

“It was great stay! Perfect house for a large group of people!”

“Great place for our golf guys trip”

“Worked perfect for our golf trip”