Mt Hood Rentals by Meredith Lodging in Mount Hood Village, Oregon

“Very disappointing, disrespectful, and unprofessional stay. There were glass shards around the property, which was especially concerning with a baby and 2 dogs. The host took forever to respond, showed little empathy, and did not take our safety concerns seriously. The house was also dirty, with piles of dog fur and dust, despite being charged a cleaning fee. The stove and oven did not work, yet the listing advertised a full, working kitchen—which was false advertising. The host never sent maintenance and claimed parts needed to be ordered, suggesting they were already aware of the issue but failed to disclose it beforehand. They even tried to gaslight us by claiming we had said the stove was working, when it absolutely was not. No meaningful effort was made to accommodate us or resolve the issue. Also, the BBQ grill was disgusting, appearing not to have been cleaned in months, if not years. Overall, the property was poorly maintained, unsafe, and misrepresented. We would not stay here”

“We stayed here for two weeks, and the location itself was absolutely beautiful. Being surrounded by Mt. Hood, the river, the trees, and wildlife, made this such a serene and memorable place to visit. Unfortunately, our experience with the home itself was disappointing. During our stay, we repeatedly found mouse droppings in the kitchen and living areas, and one of our bags of rice was chewed through by a mouse. We reported the issue promptly, but it took multiple follow-ups before maintenance came out, and housekeeping appointments were delayed or canceled. We also found that basic supplies, including dishwasher pods, laundry detergent, and toilet paper, were provided in very limited quantities for a two-week stay. We had to request additional supplies. While communication was polite, the cleanliness preparedness, and overall experience did not meet our expectations, especially given the cost of our stay. I hope these issues are resolved so future guests can fully enjoy this location.”

“Upon arriving the address was incorrect (which obviously was incorrect for other guests because they tried to get into our cabin - which is an uncomfortable and scary situation).. but then we had no WiFi and no passcode to get in so had to drive back to service to get in after traveling all day. The photos make this place look more secluded than it actually is. You have neighbors on each side. It just wasn’t as private as much as we thought or would have liked it to be. The beds. Both beds were incredibly uncomfortable to the point my back was so messed up the next day so we switched to the one upstairs that was a tad better but still uncomfortable. The bed sheets were never replaced when asked them. They just were scratchy and itchy and seemed very old. When I addressed this to the hosts they told me they would ask house keeping to possibly replace them but never got back to us about it the whole 5 nights we were then. When I brought it up again they told me that it was their stand”

“The second we walked in, we smelled horrible odors, mold, stinky smells with stinky carpet that had lots of stains. We have encountered many insects everywhere. It had ripped blinds. Their instructions were not clear and we had to wait outside for a bet to hear back from them. Definitely don’t recommend it for pple with asthma.”

“Overall this place was amazing and exactly what was advertised. The only issue we had was finding the place. Service is none or very shoddy - so GPS put us on the middle of the intersection and no visible house number markings by the road. This place sits pretty far back (which is amazing). We didn’t get the instructions to find the driveway till after 1900 and check in was 1600 so we did a lot of driving around and asking locals for help. Thankfully someone let us use their WiFi and we were able to get a response from the property owners to find the actual driveway to the place which we drove by probably 20x. Other than that, once we got in, it was absolutely heaven!”