Mt Hood Rentals by Meredith Lodging in Government Camp, Oregon

“Great!”

“The place is fine and lives up to the expectations per the listing. The host is pretty awful. Very corporate and careless. They would not budge in the 4 pm check in even though it states you can ask for an earlier one. They claimed the cleaners needed the full time till 4pm so they could be meticulous. We went up there just to check on things and there was no cleaners anywhere and the place was totally clean and available at 1pm on. We did Not appreciate the false information. It would have been nice for our group to check in a bit early and they just did not care. Then they have a check out at 10am and not 11 which is pretty obnoxious. We, again, asked for a one hour grace so we could clean better and run thru the check out instructions better. They just send corporate responses denying the request for no reason. Like I said, solid place for big groups and multiple families, but plan on a host that is more like a robot and has no interest in enhancing experience.”

“This was not a good AirBNB experience. First, the positive. On check in, the home was clean and organized. Their description was accurate and the home had the listed amenities. Sleeping arrangements were great for a family with lots of beds and bunks. THE BAD. We checked in Saturday late afternoon. We had dinner and went to bed. My mom's husband sleeps on the sofa (he finds it more comfortable). In the middle of the night, he woke up with a RAT walking on him. Of course he was shocked. He tried to chase it down, but it got away. The next morning, we let staff know immediately, and said we'd be leaving immediately. After their inspection found evidence of rodents, they agreed to refund us for our 3 unused nights. After 5 days we had no refund so I inquired. They then sent a partial refund, but not the whole amount agreed to (about $500 short). I sent them the calculations and they told me to contact AirBNB. I did, and thankfully the support team got us the balance we were owed.”

“We enjoyed the house, and it was a beautiful location. Nice amenities. We enjoyed the fire pit outside with our coffee and a blanket in the mornings.”

“Second time at this spot. Plenty of space, two bedrooms (and a few couches) over three floors, with three bathrooms is really nice. Lots of stairs, but I believe that's pretty well documented in the listing. Pro-tip: the stream out back is the perfect soundtrack to an afternoon nap!”