Sunriver Resort in Bend, Oregon

“The location was pristine with a great location to the community center. Would stay here again!!”

“Amazing house. Even bigger than what’s in the pictures.”

“To start off vacation, we had difficulty getting into the house and had to wait outside for 20 minutes while the locks reset. Once inside, we noticed that the floors were extremely dirty—walking around barefoot left our feet completely black. The dishwasher was also broken, and we had to scoop water out of the bottom to prevent it from leaking onto the floor. To make matters worse, the smoke detectors went off in the middle of the night. An employee from Sunriver was unable to shut off the alarm, so the fire department had to be called. The firefighter determined the detector was faulty. It took an hour before the alarm was finally turned off. I contacted the rental company, and a lady named Mary apologized for the issues and said we would receive a partial refund for the cleaning fee. We never received a refund. Overall, this was a very disappointing experience. Given the cleanliness issues, broken appliances, and problems with the smoke detector, I would not recommend this property.”

“Every room has it's own bathroom which is really nice for a group. House was clean and welcoming.”

“It was really good and fun its just weird that we had to pay extra for the activities since the first time they didn’t charge us and the second time they did”