Sunriver Resort

“It was really good and fun its just weird that we had to pay extra for the activities since the first time they didn’t charge us and the second time they did”

“Make sure you arrive when the front desk is open otherwise later than that and you will certainly run into challenges getting in. The check instructions missed the secured gate code and the WiFi password was not correct. So I was unable to wrap up work and it spilled into my first day of vacation. Tip: get out and explore the property on foot so much to see! Hit the Food Cart pod in Sun River 5 mins drive from the property. 5 stars for location 2 stars on the check in. For the price you should of had your personal concierge”

“The property was very spacious but some things didn’t work-TVs in several rooms, ice makers in both refrigerators, the upstairs coffeemaker, etc. The dining table needs some refinish work as well. For the price of this property, we were dissatisfied with the above items noted not being operable.”

“Two oversize primary suites. Lots of steps/stairs - not ideal for small children or someone with mobility challenges. One bathroom upstairs and one downstairs. Easy in and out. Parking near unit. Laundry is upstairs - was efficient. Lots of extra linens in the closets. Dishwasher didn’t work (which was fine until check out as we didn’t use the kitchen much). Other minor maintenance issues were communicated to the host - as well as parking issues. Request were acknowledged but not resolved during our stay (including a car that was improperly parked our entire stay - preventing us from parking closer to the unit making loading/unloading more challenging)”

“We loved this cabin. Great location and the fact that we had access to The Cove made it even better. The only complaints I have is the beds are not very comfortable, and 3 out of the 6 bikes were broken. I reached out to the Sunriver front desk about that but they were not helpful so my husband runner to the hardware store and bought some tiles and fixed 2 of them so my kids could use them. But other that that we had a great time and would love to come back to Sunriver resort again.”

“It was overall a good experience. The communication was a little weird, however. I received no info through the airbnb app, so the other members of my party weren’t able to get any information. I received an email with the entry code, but then the house rules came through text. A single source would have been easier.”

“Nice place. Be aware that the listing does not state that a studio is attached to the house and could have other potential visitors. No chairs outside, which made making s’mores tough. The listing states 2 car garage; however, it was locked and the resort was not helpful when asked. May have been where the outdoor chairs were.”

“We wouldn't stay here again. For the price, the home is outdated. The oven took forever to warm up. The beds were not comfortable at all. We arrived with the trash overflowing. We had animal hair all over the master bedroom sheets.”

“The house was beautiful, not only was it very clean, but it had very nice furnishings and supplies. From the beautiful silverware & dishes in the kitchen, to plenty of comfy blankets throughout the house. We had a great time in the hot tub, the fire pit table outside was great, and we made use of the bikes and ping-pong table. We had a big group and used every room in the house, we all fit very comfortably. The only con I could see to the house was that on the app it says check-in time is 4 PM, but the day before our trip I got a text that said “check-in starts at 4 PM, but not guaranteed until 6 PM.” I actually don’t think I would have booked the house had I known that we might not be able to check in til 6 PM, especially with a 10 AM checkout time which I think is too early, and especially on daylight savings weekend. It ended up being a non-issue, though, they released the house to us at like 2:30! Overall, a beautiful house and stay, highly recommend.”

“Everything was great except for Airbnb app customer service. Don’t waste time with the Airbnb app, just call the resort directly. Also book directly through the resort.”