Manager Review

Kasa in Wilmington, North Carolina

4.76

This is the local review page for Kasa in Wilmington, North Carolina. Amongst managers in Wilmington, Kasa currently ranks 9 of 14 on guest satisfaction. See the top ranked vacation rental managers in Wilmington, or see homeowner reviews of Kasa on their profile.

Kasa's guest rating in Wilmington, North Carolina of 4.76 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Wilmington.

Recent guest reviews

TanyaMarch 2026
Very nice
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SaritaMarch 2026
The place was clean, looked just like the photos. Nice TVs, huge bathroom, clean kitchen. Only issue was the beds, the king bed was super comfortable but was SUPER squeaky. Just getting in and out of it made it make all grades of noise. And my kids said the sofa bed was not very comfortable. It was the spring type mattress and probably could use replacement mattress or a mattress topper. I laid on it and understood why they said it was not comfortable because you could feel every spring. Other than that everything was great!
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OliviaMarch 2026
Great location!
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CarlyMarch 2026
We had an issue with the lock and we’re unable to get into the Airbnb the first night after dropping off our stuff. We were stranded outside from to 10pm past midnight. There is not one host, it is a company so we were on the phone with multiple representatives for hours who were not able to help us get inside. We eventually had to call a lock smith to pick the lock and pay for this ourself (but was then reimbursed to us). The rest of the trip we were not able to use the front door because of the issue, and had to jump the balcony wall and use the unlocked door. The place itself is spacious and in a decent spot, so we were excited. The issue with the lock really put a damper on the trip and made us feel unsafe.
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CamilaMarch 2026
Pretty nice spot
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