Manager Review

Vacasa in Sylva, North Carolina

4.55

This is the local review page for Vacasa in Sylva, North Carolina. Amongst managers in Sylva, Vacasa currently ranks 2 of 2 on guest satisfaction. See the top ranked vacation rental managers in Sylva, or see homeowner reviews of Vacasa on their profile.

Vacasa's guest rating in Sylva, North Carolina of 4.55 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Sylva.

Recent guest reviews

JohnnyApril 2026
Patio and back porch were awesome. Hot tub too. Inside the home was pretty dated looking, but good deal for the beautiful view you get. I would stay again.
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JenniferApril 2026
We had a great stay here! Had everything that was needed. The river was beautiful and it was very quiet and peaceful. We would definitely come back again.
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MelissaApril 2026
This was our second time staying here. The location and hot tub overlooking the river cannot be beat! The inside is a bit old and small, so if you want luxury, this isn't it, but this place is all about the outside. The location is just so perfect, which is why we've come back for a second stay. The owners do ask a lot at checkout, but again, the location is worth it.
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RebeccaMarch 2026
it was a cozy cabin and very peaceful
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JaimeMarch 2026
The location of the cabin, right on the river, was beautiful. My sons had a blast fishing. The cabin is also conveniently located to Dillsboro and Sylva. I was a bit disappointed when I realized the oven was malfunctioning. I called Vacasa, and eventually got a message back from a manager. But it was not fixed during our stay. Thank God my son has the idea to shut the oven off at the breaker box. It would randomly turn itself on and off, which is a huge fire hazard. The knob for the oven also didn’t work appropriately, so the oven was completely not functional to use. I was able to cook on the range though. Other complaint I have is half of the hot tub jets were not working. Overall, we had a good stay but not having a functioning oven and only half the hot tub jets working did put a damper on our experience there.
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