Manager Review

Resort Real Estate & Rentals at Sugar Mountain in North Carolina

Resort Real Estate & Rentals at Sugar Mountain's guest reviews across North Carolina. See homeowner reviews of Resort Real Estate & Rentals at Sugar Mountain on their profile.

Resort Real Estate & Rentals at Sugar Mountain's guest rating in North Carolina of 4.56 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in North Carolina.

Recent guest reviews

KristieAugust 2026Sugar Mountain
Our annual mother/daughter trip was perfect. The house was a great place to relax and enjoy the beautiful views. Great location to restaurants, coffee shops, and out door activities. We would definitely like to come back.
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BonnieJuly 2026Sugar Mountain
The day of our arrival, I had not received any information about checking in. I was supposed to get a text & email for the code for entry to the home, the day before our arrival. I arrived and tried calling the office to get the information. The office was closed. After waiting for over 2 hours for a response via text or email, I contacted the Airbnb office number and they could not help me. I went to the main office and contacted emergency services and was given the code to enter the home. I contacted the rental company the next day, did not get a response. I’m not sure how 2 different ways to contact me was not received. The home was very easy to get to, very clean, comfortable and everyone enjoyed their stay. I was disappointed that the deck area was not clean. The picnic tables were dirty. No chairs, but there were camp chairs for everyone to use. I would suggest a gas grill for the deck. The Byrnes Family I would prefer that this review not be published.
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LeeJuly 2026Sugar Mountain
The unit overall was nice. The temperature inside the unit with windows open and fans on didn’t get below 83 degrees during the day and 77 at night. The listing stated the unit had a portable AC unit but it did not.
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KerryJuly 2026Sugar Mountain
Lovely place. Host accomodatef extra fans as no air con. Check in details not sent so couldn’t check in first night - but host did refund that night. Overall a lovely place.
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AprilJuly 2026Sugar Mountain
The kitchen was cute and mostly updated. The beds were comfortable. Unfortunately the upstairs room with a king bed smelled like an animal had used it as a bathroom before we got there. The windows in that room were open when we arrived and box fans in every room. There was no AC which contradicts the listing and would have been nice to know before booking in July. Otherwise it met our needs for the weekend.
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Amongst managers in North Carolina, Resort Real Estate & Rentals at Sugar Mountain currently ranks 75/100 on guest satisfaction. See the top ranked vacation rental managers in North Carolina.