Better Beach Rentals in Oak Island, North Carolina

“This was a perfect place for a quick family trip to the ocean! It is located very close to a public beach access. The door lock did give us some trouble a few times and I was under the impression the basement would be accessible from inside of the house. Other than that, it was a perfect place to stay!”

“Overall, we enjoyed the home, its a great location offers a comfortable layout and a pool! But the first impressions were pretty rocky. The door code did not work, and we were unable to enter the residence for about 30 minutes. Getting assistance was also difficult because communication was not easily accessible through Airbnb or text, and the phone representative could not locate our reservation based on the address since the confirmation code was not included in the contact information message. Another inconvenience was arriving to beds that were not made. The sheets were not on the beds, and the pillows still needed to be put into pillowcases, which we only realized once we were getting into bed. The bathrooms also did not have hand soap despite there being soap pumps present. The kitchen itself was very well stocked with utensils, pans, and gadgets, which we appreciated. However, consumable supplies were minimal. Only one roll of toilet paper per bathroom was provided, and there”

“Pros: Location is wonderful. Very short walk to the beach, and a peaceful neighborhood. The home was clean, beautiful, and spacious. Lots of kitchen amenities and dish ware. Good price. Cons: very poor communication from Better Beach Rentals. We asked specific questions about early check in and wifi, and literally never received an answer to those questions. Instead, we only received automated responses. It was clear there was no real human behind the messages. They gave us contradictory door codes, which led to confusion. They did not provide a sufficient amount of kitchen towels (1) bathroom towels (1 per bathroom), paper towel (1), toilet paper (1 per bathroom) or garbage bags (1). The sheets were not on the beds when we arrived; we had to make up our own beds. The blinds were broken in one room. The upstairs balcony slider door was broken when we got there (not on the tracks) and almost fell on a 4-year old.”

“Dear Better Beach Homes, We wanted to share feedback regarding our recent stay at your property. Overall, we truly loved the home and the view was absolutely beautiful. The location and scenery made for a memorable trip, and we appreciate the efforts of the team during our stay. There were, however, several maintenance and cleanliness concerns that we feel should be addressed for future guests. When we arrived, the air conditioning was not working and the home was extremely hot. Your crew responded quickly and brought temporary units, which we appreciated, but they were unable to reach the homeowner regarding the issue. While we understand unexpected problems can happen, arriving to a home without functioning air conditioning was difficult after traveling. We also felt the cleanliness and overall maintenance of the property were lacking. Even on the day of our departure, towels and sheets from the previous stay were still left outside the property. Inside the home, there were notic”

“The place overall was good. There were plenty of space in the house. Beautiful scenery to enjoy and get pictures. Plenty of local shops and stores nearby to enjoy. It was the first time we had to make our own beds and had very little basic necessities. Definitely had a workout for our legs with all the stairs we had to take going up and down three floors.”