Better Beach Rentals reviews in Oak Island, North Carolina

“Unfortunately I never made the trip due to my Mother being admitted to ICU with sepsis. I emailed Trish multiple times on issue. No response. I’m not looking for a refund, but acknowledgement of email and a response. Sadly, I kept getting auto email on check in and check out procedures.”

“First…the house is GORGEOUS and was perfect for our friend group to spend a long weekend. Note…one of the bedrooms is tiny, almost an afterthought bedroom. Finally…the house was surface clean, but not deep clean. Very dirty under furniture (you learn this when dropping something under beds/couches), pet hair on sofa, some of the wrapped, “clean” linens had hair on them and pest control is needed. I probably wouldn’t have mentioned all of this, but it’s repeatedly stated in prior reviews. Also….communication is spotty. We asked about heat the pool and never received a response. The gorgeousness and layout of the home make it easy to overlook all of these items, and it was nothing that was a dealbreaker, but just wanted to share as awareness.”

“The house had some nice features and we still enjoyed parts of our vacation, but the number of maintenance issues became frustrating. Nearly every day brought another problem: HVAC issues, a hot bedroom, no hot water at the outdoor shower, a broken garbage disposal, a leak caused during a repair, pool concerns, and repeated technician visits. The biggest safety issue was a curtain rod that fell twice, including once hitting my pregnant wife and the Pack ’n Play with our one-year-old daughter in it. Communication and coordination with maintenance were also poor, and we often felt like we needed to stay near the house in case another technician showed up. Not a terrible stay overall, but the property needs better maintenance and much better communication. Would recommend finding another host. There’s plenty on the island.”

“The location was perfect for beach access, home was perfect size for small family. Bedding comfortable, didn’t appreciate having to make my bed after arriving. Bed sheets didn’t fit. For the price, hand soap, dish soap, extra toilet paper and paper towels would have been nice. Outside wood sitting chairs need some work ,paint peeling off rough sitting! TV access not good. Need instructions to navigate. Overall place was satisfactory!!”

“Overall, we enjoyed the home, its a great location offers a comfortable layout and a pool! But the first impressions were pretty rocky. The door code did not work, and we were unable to enter the residence for about 30 minutes. Getting assistance was also difficult because communication was not easily accessible through Airbnb or text, and the phone representative could not locate our reservation based on the address since the confirmation code was not included in the contact information message. Another inconvenience was arriving to beds that were not made. The sheets were not on the beds, and the pillows still needed to be put into pillowcases, which we only realized once we were getting into bed. The bathrooms also did not have hand soap despite there being soap pumps present. The kitchen itself was very well stocked with utensils, pans, and gadgets, which we appreciated. However, consumable supplies were minimal. Only one roll of toilet paper per bathroom was provided, and there”