KEES Vacations in Nags Head, North Carolina

“We stayed a short two days. Close and convenient to where we needed to go. The cottage is close to the beach, just a few steps. The cottage itself was clean but internet was slow and TV kept buffering. Only one AC unit in the main area. It kept the place cool but need to keep the doors open. The cottage is spacious and perfect for a small family on a budget. We followed the recommendations and did bring our own beach towels and beach chairs. Overall would recommend.”

“The reason for my lesser than 5 star review is because I was not informed prior to my arrival about the broken AC. The main floor of the house was down, no communication before so I could book a different place; no comms day of when I called to check in that we were on our way; no manager callback as requested for more than 24 hours. We checked in on Monday and didn’t have AC on the main floor. On Thursday (day 4 of 6) the condensing unit outside was finally fixed. Of course having to deal with the heat on the main floor we couldn’t eat up there as a family without sweating; it was +82-88F for days up there. The grill was also unusable, but they did bring a new one on Thursday (day 4 of 6) despite begging for it Wednesday to grill out. Hygiene supply dispensers missing and/not filled; never fixed. Otherwise the house was nice! We loved the location! We even appreciated once things were fixed (late in the vacation), and we did eventually get calls back and appreciate them too!”

“Home was ok but needs some maintenance the washer dryer needed serviced while there so couldn’t use till trip half over the kitchen had crumbs all over counter so we had to clean when we got there there was a roach on the living room floor the rugs were dirty with hair dirt the pool was dirty but someone did come clean when we complained overall the beds were horrible uncomfortable and for the time period we stayed the price did not match what we expected”

“We had a great stay. It was a wonderful location. We had lots of things to do. The house was very clean and nice. I would just confirm before arrival that the maintenance team has done a final walk-through.”

“Great spot with community pool and boardwalk right to the beach!”