Manager Review

Vacasa in Highlands, North Carolina

4.46

This is the local review page for Vacasa in Highlands, North Carolina. See homeowner reviews of Vacasa on their profile.

Vacasa's guest rating in Highlands, North Carolina of 4.46 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Highlands.

Recent guest reviews

LoriJune 2026
Great home and location. Definitely recommend.
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JimJune 2026
Beautiful home, well appointed and spotless clean. We loved our weekend in Highlands! This location was perfect for the Bear Shadow Festival! Highly recommended to all
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SueApril 2026
We really enjoyed our stay at Stephen cottage! It is charming inside and out. Located in a lovely neighborhood so convenient to downtown. Lots of windows with wooded views, and we enjoyed a fire in the fireplace while watching movies on our last evening. We will definitely be staying again.
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PaulMarch 2026
Very nice property. Convenient proximity to downtown Highlands (5 minute drive) and good hiking within 15 minutes. The Internet service was good so we were able to stream content in the evening. Definitely recommend it.
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GaryMarch 2026
For the second visit in a row, we were without heat on our first night there. There are no instructions on the thermostat which is pre-programmed to a very low setting when people aren't there. On our first night there the temp was 14 degrees and we couldn't get the temp above 68 degrees on the thermostat which meant that the interior temp was much lower than that. The next day the HVAC guy came and said that one of the injectors in the heaters wasn't functioning properly so the heat was never going to get very high. (We wish that they had attended to that after our last visit.) Also, please fix the toilet seat in the Master bath. It won't stay up for guys who don't want to sit to urinate. There are other small things that could be nicer (re-place missing door knobs in the kitchen, more places to hang wet towels in the master bath besides the shower door, perhaps a sofa so you can sit together with a spouse - there are only chairs.
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