Empire Dreams reviews in Hickory, North Carolina

“Lovely home”

“Lovely place very accommodating.”

“There was a miscommunication with the cleaning company when I checked in. The place hadn’t been cleaned yet. However, empire went above and beyond to make sure it got cleaned and even refunded me for a night exceptional customer service. The place was nice and as described. Close to local restaurants and nightlife easy to get to in a quiet little neighborhood.”

“We stayed a month. We had 1 towel and 1 hand towel for 3 people to share. There was a half roll of toilet paper on a broken holder. The ice machine did not work. The dryer literally took 3 hours to dry clothing. The shower curtain had visible pink mold. The window shades kept falling. I spelt on a broken bed for almost 2 weeks. They did replace the bed. The kitchen sink leaks. Some of the dishes were dirty. We kept tripping over the rug in the living room because the ends were not secured properly. I also had to buy a screw driver to tighten the front door handle and a handle in the closet. I was afraid the handles would fall off. There was a broom but no dust pan. I should have known it wasn’t going to be the best experience when the smoke detector needed a new battery when we arrived.”

“Empire Dreams goes above and beyond as a host. They were responsive and understanding in all aspects and they truly make you feel like a welcomed guest! As for the home, absolutely stunning. It was everything it was promised and more! The moment you step inside, you’re met with warmth and comfortability. Wonderful people with a wonderful house. Would definitely book with them again when and wherever possible!”