Stay With Vibe in Durham, North Carolina

“Place was completely broken up, flooring was shattered and dangerous, broken kitchen board, all doors would not close or lock at all, bugs everywhere, have not heard back from their management about the stay. Only stayed 1 week out of the month we stayed because it was too dangerous for our child as well as super ghetto all around had literal Crack houses visible from porch”

“Staywithvibe communicates very efficiently, and the location is great with comfortable apartments. However, the check-in process was a major frustration. Staywithvibe requires an extensive external form for every guest. It asks for an overwhelming amount of information, including departure dates, guest counts, names, license plate numbers, dates of birth, and photos of driver's licenses. Because of this, I was never able to successfully complete it and had to wait over half an hour just to get into the apartment after arrival. To make matters worse, upon finally getting inside, the apartment was 95 degrees, which meant they had to move me to a different unit. Be prepared that you must complete this application, or they will not provide the door passcode. I wanted to cancel due to these issues, but unfortunately, the reservation was non-refundable.”

“The apartment was perfect! Very clean and well furnished. It's in a gated community and felt very safe. Check-in was also very easy with a number code. We would definitely recommend this to our friends. The only downside was that the host wanted us to fill out a form with all our information including copies of our IDs on a third party webpage. So if you are worried about privacy and keeping your data secure, this might not be the best place.”

“The apartment was fine, except the flooring was coming up all around the apartment, including the tile in the shower. Although I made frequent requests for The Vibe to address the issue, no one ever came until the very last day of our four week stay and all he did was look at the tile and leave. I asked for a refund from Airbnb and The Vibe and was not given one. I am very disappointed.”

“This was one of the most frustrating Airbnb experiences I've had. My partner and I booked a two-week stay, but problems started immediately when the AC in our original unit didn't work, forcing us to move to another unit. Unfortunately, the second unit had issues too. The living room TV didn't work due to what appeared to be an electrical problem, and we were repeatedly asked to troubleshoot things ourselves. We spent time searching for panels and equipment we couldn't locate. The Wi-Fi also failed multiple times. When asked to reset the modem, we searched everywhere but couldn't find it and assumed it may have been left in the original unit we were moved from. The replacement Wi-Fi network eventually stopped working as well, leaving us to rely on our personal phone hotspots just to watch TV. Guests should not have to deal with broken AC, TV issues, unreliable internet, and constant troubleshooting during their stay. While the host responded to messages, our experience was stressful!!!”