Elite Mansion Escapes reviews in Henderson, Nevada

“This place needs some major help. Im not going to drag anyone throught the mud but the owners need to step in and fix this place up.”

“Although a wonderful property, we were surprised to see how minimal the experience was. Our feet were black from the dirty floors almost instantly, bare bones supplies for kitchen and bathrooms, as well as no blankets and minimal bedding. One of our guests was left with one sheet and there were no extra linens anywhere in the house. Shower drains were clogged, slow response time on messaging - since you have to ask every two hours two turn the waterfall on and most disappointingly we were only supplied with one roll of toilet paper per bathroom and expected to provide more ourselves when we asked our host. Soap bottles were even filled with water. A house of this size and this many beds was not stocked or supplied with the minimal necessary amount of items. To top it off, we got a guilt trip message on our last stay stating house keepers only receive bonuses if they receive a 5 star review and anything less negatively affects them directly. This is shameful to place on your guests who”

“Avoid this Airbnb. The property was dirty when we arrived, bathroom was gross with mildew shower curtains that haven’t been washed. and we reported it on the first day. The pool was not as advertised, with the advertised nighttime lighting not working. Most concerning, we found multiple insects that appeared to be bed bugs during our stay, and everyone in our group ended up with numerous bites. We had to spend the end of our trip worrying about bringing bugs home instead of enjoying our vacation. Very disappointing experience, and I would not stay here again.”

“Our stay was disappointing because the property was not as advertised and appeared unfinished and poorly maintained. Upon arrival, we noticed multiple holes in the walls where curtain tiebacks had apparently been removed, as well as holes where towel bars and toilet paper holders should have been. There were multiple safety concerns with gate latches to the pool area that did not secure and water leaking with mold. While the location may work for some travelers, the condition of the home did not meet our expectations for the price we paid. We hope the host addresses these maintenance and repair issues so future guests have a better experience.”

“The house was very dirty and run down. I’ve never left a bad review but I feel I need to here. From the broken kitchen faucet to the uplifting floor, disgusting baseboards, unmopped floors, nothing wiped down, or the clumps of hair stuck to the bottom of the the stools, the list could go on and on. The pictures are outdated and I feel it’s unfair to trick people into going all the way there and expecting something really nice and getting something I couldn’t even stay at. I left after an hour.”