Whitefish Luxury Cabins in Columbia Falls, Montana

“The house was nice and fit the listing description, but there were many issues with our experience. To begin, our check-in was delayed because they were still cleaning the house. When we arrived, the trash was overflowing so much so that we could not add any of our trash to it throughout our stay. When we got settled in, we noticed multiple areas of the home that had mouse droppings that had not been cleaned up. We cleaned and sanitized the areas ourselves and had the host come seal a huge opening around the A/C unit where the rodents were clearly entering through. He did not take any further measures to clean areas with droppings or get rid of the problem. Each morning, we woke up to more mouse activity throughout the house, including droppings over the cleaned countertops and on our hand washed dishes. It was quite unacceptable and a major health concern. On top of everything, the dishwasher did not function throughout our stay.”

“Unfortunately, we had a very poor experience with this Airbnb. The property did not appear to be properly cleaned or maintained before our arrival. The yard was severely unkempt, both trash cans were completely full when we arrived, and a large pile of trash bags from the previous guests had been left in the garage. With the odor noticeable inside the house. We also found a plate of rotten food left inside one of the kitchen cabinets. There were numerous maintenance issues throughout the property as well. The showers would not drain properly, multiple light bulbs were burned out, and the grill ignition button did not work, so it had to be lit manually with a lighter. The house was divided into two Airbnb units, and the washing machine designated for the larger portion of the house that we rented was also broken. The most concerning issue was the presence of rats. We found rat droppings inside the under-counter cabinets, and my father in law witness one on the last day of the trip.”

“It was an amazing experience. I’ll stay here again. I highly recommend this place.”

“Great location to Glacier National Park, which was our top priority! Floors were a little dirty and so was the bathroom, including damp towels and way too few washcloths, but overall the layout of the house was great and the space worked well for our two families including our young kiddos and two infants.”

“Thank you for your hospitality”