Manager Review

Kasa in Traverse City, Michigan

4.69

This is the local review page for Kasa in Traverse City, Michigan. Amongst managers in Traverse City, Kasa currently ranks 6 of 6 on guest satisfaction. See the top ranked vacation rental managers in Traverse City, or see homeowner reviews of Kasa on their profile.

Kasa's guest rating in Traverse City, Michigan of 4.69 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Traverse City.

Recent guest reviews

CelesteMay 2026
Very clean and close to everything. Great location. Very accommodating when we wanted to add a day. Also when I had issues with Roku the host immediately responded. However it was difficult to keep track of all the communication (text messages, app messages, and email). The text message sent prior to checkin gave us a different room number and entry code from the virtual desk that was incorrect, so checkin required 2 calls to support and a little frustration. Always use the virtual desk for any info. If you call for assistance that's what they will tell you to do. Overall we would stay there again. Bring you own coffee and hair dryer.
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SamirMay 2026
The place was exactly as described. Getting in and out was nice and easy and the downtown proximity was great. The only minor trouble was not having on-site parking, but there was a parking garage just a couple blocks down, so it was still manageable.
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PaulMay 2026
We appreciated the location, easy walk into the heart of Traverse City, and appreciated the early check in. The space is clean and well lit. However, there are no parking spaces, which really is an issue. We also thought the bare minimum was supplied for dishes and cookware, no trash bags, only 2 dishwasher pods, no dish soap, and the shampoo/bath soap had clearly been watered down … so those small things could have been a lot better. There’s active construction adjacent to the building, which is temporary but not ideal.
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May 2026
Really can’t imagine a smoother experience checking in and out, the parking and place was easy to locate, and the apartment was clean and minimal and had everything we needed.
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JustinMay 2026
Very happy with this rental. Great apartment and location
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