Jaqua Realtors Vacation Rentals reviews in South Haven, Michigan

“The place itself is great. Short distance from downtown/beach, the tiki bar is a cool idea and the front porch is nice. The issue is the basement that floods and we walked in to the whole house smelling like mildew. After airing it out, it wasn’t too bad but, as soon as it rained the basement was covered in water and there is black mold on the floors, the wall and in bathroom. We brought up the problem to the host company but, they didn’t do anything. We ended up leaving early. My toddler had trouble breathing at night and I was getting headaches from it. It shows the difference in care using a management company vs an owner property. The house itself could be pretty great but, unfortunately is a hazard to anyone sensitive to mold or with breathing problems until they repair leaking.”

“The place was new and decorated nice. Well stocked kitchen and overall clean. A little disappointed when there were not 3 full baths; since I asked that question before booking and was told there were. The 1 towel/person staying in the house was a little extreme. There were no extra towels if you like to use one for your hair and one to dry off. Just thought there could be extra towels in closet if needed. Propane tank had to be switched out between the grill and fire pit. The fire pit was hard to light as well as the gas stove in the kitchen. All burners did not work on the stove. The location is close enough to walk to the beach and/or restaurants. The weather was perfect and the golf courses were beautiful.”

“Upon getting to airbnb I thought it odd I had not received key codes. Per rental business they stated I received the emails and checked them per their system. I had nothing in email or junk email with information. He just continued to argue with me. Once we were finally in, the airbnb was not touched cleaning wise. They had to send someone immediately and did take off our cleaning fee for another inconvenience. The floors were so creaky if anyone walked it was loud and disruptive. We were on 3rd floor but the road noise was also very loud. Elevator was so slow you thought it was stuck. Indoor pool and hot tub were a nice option as you never know weather in the midwest. The “movie theatre” was musty and stunk. It’s worth paying more to have a view and not a maze of a layout being an old schoolhouse. Would not recommend this location.”

“Generally we found this to be a comfortable place to stay, just not as conveniently located as the listing states. And getting in is not simple the first time. And finding the pool (which is highlighted in the photos) is very challenging. The beds are also very soft which is not necessary preferred by many people (us included) so just a heads up. The trundle bed in one room is good for a kid and is quite comfortable.”

“Quiet place tucked away into the wilderness. The best part of the house honestly was the covered screened-in deck. Couple of things we noticed during our stay is that one of the bedrooms had a pet urine smell which got worse as the humidity and temps outside got warmer. And the hot tub water should be emptied and refilled after cleaning as the water had a stale smell to it. I own a hot tub myself and I wouldn’t get in that water. I know the dishwasher was out of order when we got there as there was a sign on the dishwasher, but would have been nice to know before we had arrived. Other than those items, nice place to stay.”