Live Suites in Gaylord, Michigan

“We cannot recommend this property and are leaving a 1-star review due to serious safety concerns and how the situation was handled. On the first night, a bat entered the master bedroom while guests were sleeping. Although we were told it would be addressed the next morning, we were instead instructed to keep the room closed, losing access to one bedroom and one bathroom for the rest of our stay. Multiple bats were then seen flying through the living area, creating an ongoing safety concern. The exterminator was repeatedly delayed and did not arrive until late at night, further disrupting our trip. We repeatedly followed up for updates and felt our concerns were not treated with urgency. Airbnb Support even recommended that we vacate the property. We only stayed the final night because relocating our group was extremely inconvenient, not because the issue was resolved. We have photos and videos documenting everything described.”

“My family had a great time!”

“The host responds quickly and refunded $350 of our cleaning fee, but the property was not as expected and the pictures are inaccurate. Cons: Smell: Terrible odor in the house upon arrival (had to buy Walmart air fresheners) and a smelly kitchen sink. Garage: Unusable due to a horrible smell and leftover empty beer bottles. Broken Locks & Safety: Master bedroom, master bathroom, and living room side door locks were all broken. Inaccurate Pics: Volleyball court and bar area don't match the photos. Upstairs room is much smaller than pictured. Kitchen: Right stove burner was broken.”

“Fun trip!”

“Only thing I don’t like is they’re asking for drivers license information with a picture ID for everyone staying other than that it was a nice place”