Manager Review

Vacasa in Rockport, Massachusetts

4.42

This is the local review page for Vacasa in Rockport, Massachusetts. Amongst managers in Rockport, Vacasa currently ranks 2 of 2 on guest satisfaction. See the top ranked vacation rental managers in Rockport, or see homeowner reviews of Vacasa on their profile.

Vacasa's guest rating in Rockport, Massachusetts of 4.42 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Rockport.

Recent guest reviews

EileenMay 2026
“The house itself is lovely, and if it hadn't been for the inaccuracy of the location and the total lack of response from Vacasa, I would have rated it five stars. The house is advertised as "ideally located within walking distance to Front Beach and Back Beach Landing, ... easy to indulge in beachcombing...". Also, the '...downtown area is just a short stroll away". The downtown area and beaches are approximately 1.5 miles from this house, definitely not a 'short stroll'! We had to drive everywhere. We contacted the 'host' (Vacasa) often, not only about the location, but for other things (there is no manual in the house so no answers to FAQs). The TV remote didn't work, we had issues with the sliding glass doors, and there was no information about where to leave trash. We never got one helpful response. Airbnb informed me that Vacasa was using 'canned' responses ("You may place your trash in any barrels you may find outside"), and I believe it. My next Airbnb will not be with Vacasa.”
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ThomasMay 2026
“Great stay. Great location”
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MiguelFebruary 2026
“Beautiful home!”
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ChristopherJanuary 2026
“For the price compared to what else was available in Rockport you get good value …. If you like antique furniture this is the place for you … you get to step back in time”
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CalhounJanuary 2026
“Decently clean, definite old house smell but that’s about it.”
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