Manager Review

MerGo Group reviews in Lenox, Massachusetts

4.54

MerGo Group holds a 4.54 guest rating in Lenox, Massachusetts, computed from 46 guest reviews across the vacation rentals they manage there. That ranks them 2 of 2 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Lenox, or homeowner reviews of MerGo Group on their profile.

MerGo Group's guest rating in Lenox, Massachusetts of 4.54 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Lenox.

Recent guest reviews in Lenox

JimmySeptember 2026
“Beautiful lake views and a peaceful, private setting. The house was quiet and relaxing, perfect for a getaway. Lucas was very friendly, responsive, and easy to communicate with. We really enjoyed our stay and would happily come back!”
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EmmaAugust 2026
“We had a great stay for our wedding weekend at Lucas’s place! One of the houses ended up not being available for half our party, but despite the mixup, Lucas was incredible with helping relocate to one of their additional properties in Great Barrington and was very accommodating. Communication was also great, Lucas was very responsive and helpful! The house was perfect for our guests. The kitchen was stocked, there were plenty of towels for us, the grill was great to have, and although we didn’t get around to using the kayaks, it was still good to know they were available for us! We all had the best time celebrating and the weekend was unforgettable!”
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⁨Dolores (Deedee)⁩July 2026
“We had a rainy week which was disappointing but overall the stay met our expectations.”
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ZacharyJuly 2026
“We had a great stay at Lucas' cottage. It was very spacious and clean and exactly as described. Would recommend and would rent again. Thank you!”
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JosephJuly 2026
“My friends and I stayed here to go to Tanglewood and had a wonderful time. The setting is beautiful and serene. The house is great for large groups, and very comfortable. I would highly recommend to anyone!”
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