Kasa reviews in Boston, Massachusetts

“Amazing location. However, the TV, microwave, and oven didn’t work! AI was the only recourse with insufficient direction like…”did you plug it in?” “Did you press start?” We bought a frozen pizza for our son and couldn’t cook it due to an oven that was apparently “not plugged in” This location had several families waiting in the alley to check in at 4:00pm. They should invest in a property manager to take care of legitimate concerns instead of filtering through an AI system that fixed nothing and left a hungry boy and frozen pizza in the freezer.”

“Overpriced a hotel would’ve been much nicer Cleaner daily service bathroom had no water, pressure or enough hot water to take even a quick shower. There was construction going on noise all evening. There was no dresser to put your clothes in nowhere to put your suitcases was no ice. For that price, they need to do a little more preparation before offer to lease”

“The only reason I would give this place four stars instead of five is this is truly a 100% rental that is never used by anybody other than a nightly hotel stay like rental. There isn’t a lick of living that exists in this house between guest visits. It is stark and cold and soulless, and that’s not to take away from how it was described or anything of that nature. It’s just a word to the wise if you’re looking for a place this lacks any human character. It looks like an apartment building was renovated in the entire floor that this unit is on has the same keypad locks suggesting that they’re all just rented as much as possible to recoup unrecovered unit fees. Also, they mentioned no onsite parking, but I really wish they would’ve given some ideas on the best parking spots nearby. We don’t know that part of Boston and it ended up being a complete pain to find a spot and we ended up walking through the entirety of the Boston Commons with our luggage.”

“The location is wonderful, right across from parks, public transportation, and restaurants. The accommodations were exactly as listed and just what we needed for our two families to share. There was construction next door and in the street, but we could not hear it inside the unit. The A/C was not working, but Kasa was responsive and provided fans to help cool the unit at night. I would book this place again because of the wonderful location!”

“Very clean place, other than the mildew smell in the washing machine. The hallway on the way to the bedrooms smelled like cigarettes, but the unit itself smelled fine. One of the bathrooms only had one small towel bar. The beds and sofa were very low from the floor, and were hard for us older people to get up and down from. There was a lot of construction on the street below, making it noisy, but otherwise the location was great. It was easy to walk to restaurants and tourist attractions.”