Coastal Life Vacations reviews in Ocean City, Maryland

“Came for the Ocean's Calling Festival&beach.Instead,the festival was canceled &a Nor’easter caused flooding/road closures/widespread closures of attractions.Price was inflated for a festival that didn’t happen.Other rentals offered refunds, but when we asked if “any concession that can be made?” the company replied that “the cancellation policy does not cover this sort of request.”& stated we should have purchased the travel insurance.After repeated outreach for reasonable concessions, company said the owners were discussing our request but ignored us until we contacted again.Said our review “will reflect these concerns unless we can reach an agreement,” they became confrontational,accused us of threatening & stated we should have bought insurance. We received no refund or even a discussion. Property was as pictured. Customer service lacked responsiveness, flexibility&empathy.This company prioritized their wallet over understanding during a rare situation failing to do the right thing.”

“We enjoyed our stay at the condo despite the horrible weather and the cancellation of our event. The condo was comfortable with a beautiful view of the water. A few corks with the place. But overall a nice experience and I would happily stay here again.”

“My family and I enjoyed our stay even though our plans had drastically changed while there due to nor'easter coming through the area. Our plans were to go to oceans is calling festival but after being completely canceled we had to make other plans. Many restaurants, activities near by within walking distance or short drive. Very close walk to beach. Plenty of room for our family of 4 to be able to lounge around and play games inside due to poor weather. The place was as described. Elevator available. Beds and furniture were comfortable. My only complaint would be that after a long drive when we first arrived we had to make our beds. Linen is provided in a plastic bag showing it is clean, which I like knowing it was clean. Just wanted to be able to come in and lay down. We would definitely stay here again.”

“The place was great! New, fresh, and clean. Fit our 6 person group really comfortably. It’s awesome that they take care of the linens even if you have to make your own beds. Kitchen has the basics, so if you are looking to really do some cooking you may want to consider bringing extra bakeware and cooking utensils. A few extra touches would make this place perfect: hair dryer, throw blanket, wine glasses/additional glasses & iron and ironing board. All in all was really happy with the place!”

“I’ve stayed at properties all over the world . This property needs a total Reno. Some was cleaning ( we found a moth in the cabinet with the plates . But mostly it was just the total lack of maintaining / updating . Smoke detector also dead . Portable AC units all over , caulking in bathroom around fixtures , rusting fixtures , closet doors detached from track . Waterline on doors from prior flood . Flooring had large gaps . It just needs maintained and updating . All over . It was cheaply furnished and falling apart . Charging rates like a 5 star hotel , but looking like a motel 6. All instructions on 3rd party site not within air bnb platform . Run by management company who could care less . I would not recommend .”